Claims Associate Representative
Madrid, Spain
hace 1 día


ABOUT US : Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance directly to individuals and through employers and intermediaries.

Cigna’s mission is to help our customers improve their health, well-being and sense of security.


Critical analysis and processing of claims for medical expenses within the fixed turn around time.

KEY AREAS : Claims processing

Claims processing

  • Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality.
  • Accurate data input to the PC and mainframe applications.
  • Positioning him / herself analytically and critically in the context of cost management and in respect of existing working methods.
  • Following up his / her own workload (volume and timing) : keeping an eye on chronology and processing time of the work volume and taking suitable actions.
  • Participate efficiently in processing the flow of claims : inform the Team Leader about claims lacking clarity and about possible ways of optimizing the processes.
  • A sustained effort towards high-quality claims handling, accurate reimbursements and fast transactions are important motivators.
  • Translate communications, medical reports or other documents if needed.
  • In relation to other positions

  • Providing accurate communication about a dossier to the interested internal employee.
  • Tracking irregularities in procedures and highlighting these to the Team Leader.
  • Raising problems or sensitivities with your superior.
  • Participating actively in an agreeable and amicable atmosphere.

    Education Level

    Degree or similar by experience (Foreign languages studies, translation and interpreting, administration).

    Specific Knowledge

  • Active knowledge of English : fluent
  • Good knowledge of other languages such as : Chinese Dutch Hebrew Japanese Korean German Russian Arabic Polish
  • Skills

  • Skilful in taking decisions : takes the right action on allocated files based on the available information.
  • Skilful with numbers : likes to work with numbers.
  • Accurate : works accurately on the input of data, aims to work faultlessly.
  • Discipline : pays attention to procedures, agreements and document flows.
  • Efficient : finds a good balance between quality and quantity.
  • Team player : Able to work in a team.
  • Skillful with computer programmer : readily learns the ropes in the use of current office applications.
  • Discreet : works discreetly with confidential (medical) information.

    About Cigna

    Cigna Corporation (NYSE : CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve.

    We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products.

    Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions.

    Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

    When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place.

    What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

    Want to have your account deleted? Email Seeyourself

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