At Majorel we design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands.
We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners.
We serve customers across the world through our 69,000+ employees based in 35 countries in Europe, the Middle East, Africa, Americas and Asia in 60 languages.
We support customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.
Majorel employees are differentiated by a particular kind of drive we are always driven to go further to do the best we can every single day.
We are relentless, resourceful, resilient, agile, energetic and focused and if you are too, we’ll provide you with an environment that will let you thrive.
You will be part of a Global WFM team for a big Travel metasearch account, your main responsibilities will be to support with the WFM tool management centrally, support the sites and be the mediator between local and client requests, support with procedure contingency for existing and new sites.
Competencies and professional background