They are responsible to define the most suitable solution for the installation and providing the necessary support and assistance implementing the solution or solving the incidence.
In this way they guarantee the correct functioning of the applications and a level of optimal performance. - Responsibilities -
In addition to the tasks common to all NGA employees, the specific tasks for this level are : - Has Knowledge of one or several modules of SAP HR, including schema knowledge (payroll, time), pre-
payroll process, payroll, post-payroll, portal, etc Help to make estimates of time required. Adapts and parametrizes the solution to the taking of requirements Resolves medium complexity problems related to the functional environment of the application Performs integrated testing Supports the client on the functioning of the application Completes presented solution with new identified needs in the taking of requirements Works on multiple projects simultaneously Ensures proper implementation of the solution in different environments (Development, Test and Production) Solves easy and medium complexity problems related to the application environment, using functional knowledge of the parameters in the system and the knowledge of legislation in the country Participate in the parametrization of tables in SAP following the technical specifications established, detecting and resolving errors.
Perform unit testing of these parametrization results; carrying out the necessary tests in a testing environment. Maintain up-
to-date documentation of encrypted programs. - Required Skills : In addition to the common skills for all NGA employees, the specific requirements for this position are : -
Motivation and desire for improvement Commitment to the job Team spirit Capacity for analysis and synthesis Capacity to make decisions Time management : compliance dates / deadlines Capacity to identify risks Perseverance and tenacity to upfront difficulties -
Customer orientation Organizational skills and work planning Ability to perform the work with quality, meeting the stipulated deadlines Ability to make decisions within the own level of competence of the job Work independently and as a part of a team.
Knowledge of technical environment of the product Knowledge of project management methodology Knowledge of Human Resources Operations Capacity of anticipation to problems -