JOB ENVIRONMENT
Our mission at AXA is to empower people to live a better life. We have to move from a perceived payer of claims to a strong partner in life for our customers.
Thus, our role as Group Operations must be to support and to empower all AXA teams in the best way to achieve together this meaningful aspiration.
The most powerful levers to achieve this can be summarized as Innovation and Execution , and will drive all Operations teams :
Innovation : To create and provide the prerequisites and opportunities for all AXA teams to develop leading innovative solutions for the needs of our current and future customers
Execution : To create an environment which allows our teams all over the world to bring their ideas to reality and make our strong promise to the customers happen
Our concrete goals are :
Embed simplicity and empowerment in our day to day working as well as ensure that we powerfully contribute to AXA’s mission and strategy.
JOB PURPOSE
The role of the QA lead & release manager is to coordinate and oversee the testing activities as well as the end-to-end delivery to ensure the highest quality of the product.
Obsessed with quality, and highly customer-focused, you will be responsible for managing a talented team of QA engineers, and providing hands-on contributions, best practises and leadership to the team.
You will be implementing test strategies, delivery procedures, monitoring the environments, reporting and act as a key liaison between product, development and Users.
You will also lead the Release and Deployment process with planning and orchestrating product release / maintenance activities in production and non-production environments.
To achieve that, you will work closely with cross functional teams including Developers, Product and management teams to plan the releases, analyse risks and dependencies, resolve gaps and ensure the safest deliveries.
With a proven record of working effectively on customer-oriented products, you will manage the Developer support tool to collect and answer requests / feedbacks / issues from the end users.
POSITION & MISSIONS
The QA lead & release manager should be a strong hands-on leader with proven technical expertise and the ability to drive against a high-level test strategy in a complex environment.
He / She will be a strong quality advocate with a good planning and optimization mindset.
In this role you will :
Lead the QA team in implementing and executing the overall Test Strategy and quality procedures
Oversee the development and execution of test plans, monitor and report on test execution
Co-ordinate the product delivery and guarantee the end-to-end quality
Compile deployment tasks into a plan, focused on minimizing system interruption and downtime
Lead the GO / NOGO decision meeting with the different stakeholders
Manage the deployment planning and execution processes via conference bridge
Prioritize and schedule the defect fixing and the patching activities
Manage the Developer support channel providing guidance and help to the users
Provide technical leadership, guidance, and support to team members
Drive continuous improvement to increase product quality and enrich the documentation
Your Profile
PROFILE, SKILLS & COMPETENCIES
Attitude
The person will have to manage the complexity of a global organization operating in a decentralized organization. Goals can only be achieved through :
Comfortable interacting with a variety of stakeholders involved in the projects
Embracing of the new AXA values and new ways of working with courage to promote them against tradition
Strong change management skills with practical experience of transformation in an international environment
Strives for excellence with deliverables of high quality and ability to work in sometimes tight planning
Demonstrates to be a strong team member with a collaborative mind-set.
Experience
University degree (engineer profile) with 7+ years overall experience and 1+ year experience in team management
Experience leading a QA organization of a critical system or application
Demonstrated experience in an Agile / scrum environment
Advanced understanding of testing strategies including technologies for automated testing frameworks
Proven ability to thrive in a matrixed, multi-cultural and global environment
Technical skills :
Excellent understanding of QA methodologies tools and procedures (ISTQB certification is highly recommended)
Strong technical experience with coding, debugging and APIs
Good knowledge and hands-on experiences in the Cloud ideally for both provider AWS and AZURE for such as servers, storage, network, database, distributed applications, cloud security, Docker, Kubernetes, PaaS, SaaS, etc
Deep understanding of automation strategies, solutions and technical expertise
Transversal skills :
Problem solving, strong analytical skills
Excellent writing and oral communication skills
Ability to work in a matrix environment
Communication skills (both oral and written)
Considering the multi-cultural environment, a fluent English knowledge in speaking and writing is mandatory.
About AXA
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community.
Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive.
You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives.
This is your chance to build the tomorrow you want. Know you can.
About the Entity
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action :
What We Offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
