Danish IT Support
AnyTech365
Spain, Torremolinos
hace 4 días

Description

Danish Technical Agent - Full training and a competitive salary.

We’re looking for dedicated, enthusiastic Technical Agents to provide the very best remote service to our Danish speaking customers.

The Role

  • You’ll work to resolve any problems or security issues for our customers.
  • You will perform remote troubleshooting and problem-solving on Windows, OSX, iOS, and Android devices.
  • You will give security and performance diagnosis and implement improvements for the customer.
  • You’ll ensure customers receive the best service and you will go the extra mile to ensure customer satisfaction.
  • You will take part in ongoing training to ensure your knowledge and skills are up to date for new IoT devices and other IT products.
  • The Reward

  • We offer the most competitive salaries on the Costa del Sol.
  • Opportunity to join a rapid-growing and successful company and help drive and share our achievements.
  • Ongoing additional personal and career development available.
  • On-site restaurants in every office location, with regular office perks and surprises, events, celebrations, coffee, and fresh fruit daily.
  • Access to the best HR and Management team on the Costa del Sol.
  • Requirements

  • Any previous IT training or experience is an advantage.
  • Excellent problem-solving skills and an eye for detail.
  • Excellent written and spoken communication skills.
  • Enthusiastic and friendly.
  • High school diploma or equivalent.
  • Ability to maintain a friendly and professional demeanour with customers.
  • Additionally, you must embody our core values : Attitude, Commitment, Team Work, and Performance.

  • Be positive and proactive with a can-do attitude.
  • Be committed : to your role, to your goals, to your team, and to the company. Punctuality, reliability, and loyalty are rewarded.
  • Be a team player : flexible, supportive, encouraging, prepared to listen and learn and improve together.
  • Be able to perform! You will be required to resolve customer’s issues and prioritize your workload under pressure.
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