High school diploma or equivalent required. Culinary education / experience preferred. Two (2) years of intermediate cooking skills required.
Previous customer service experience required. Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers.
Must have the ability to deal effectively and interact well with the customers and employees. Must have the ability to resolve problems / conflicts in a diplomatic and tactful manner.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud.
When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
Must be able to stand, walk and move through all areas of the casino F&B Operation. Maintain physical stamina and proper mental attitude to work under pressure in a fast paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Work involves moderate exposure to hot and cold temperatures and / or loud noises. Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.