Body Apprentices in the Technician Apprentice Program (TAP) will learn to safely repair damaged vehicles to pre-accident condition using OEM and industry-approved repair techniques.
Working with a Trainer, apprentices will learn to identify damage, read and supplement repair estimates, and efficiently and effectively repair vehicles per Caliber’s Standards of Quality guidelines, to a non-structural level, using Caliber’s SOPs and strategies for success.
Essential Job Duties
Follow Trainer instructions for personal, teammate, vehicle, and work environment safety
Follow Trainer direction while learning to read estimates, identify damage, repair vehicles, and check work for quality and accuracy
Complete all required written, online or instructional training material upon request
Take responsibility for learning all training material and hands-on skills and communicate any learning concerns to Trainer
Maintain cleanliness and organization of personal and common TAP training areas
Report any safety or equipment hazards in the TAP training areas to the Trainer immediately
Use all Caliber-owned tools and equipment, loaned-out tools, and other Caliber assets with care
Perform student-tool inventory at close of business each work day and advise Trainer of damaged or missing tools / equipment
Assist in the instruction and hands-on training of newer additions to the training team when requested
Gradually increase personal and team production while maintaining quality and accuracy of vehicle repairs
Participate in Skills Assessment testing and Teams Meetings as requested
Treat Trainer and all Caliber teammates, vendors, and others with respect and courtesy at all times
Strive to be a stand-out performer in all competencies including attitude, work ethic, quality, and efficiency
Perform other related duties to ensure quality and timely completion of repairs and meeting learning objectives
Skill / Requirements
Must be at least 18 years of age
Must have a valid driver’s license and be eligible for coverage under Caliber’s insurance policy (Not an excluded driver)
Previous collision experience and / or Collision Vo-Tech certification preferred, but not required
Ability to effectively and respectfully communicate with Trainer, teammates, customers and vendors
Ability to read and understand instructions, written estimates / work orders, and repair procedure documents and diagrams
Ability to use a computer for online learning, researching repair procedures, and other related tasks
Ability to multi-task; adapts easily to a fast-paced environment and works well under pressure
Must have strong attention to detail and solid mechanical aptitude
Must comply with all safety requirements, respirator safety, and fitment / usage. Maintain compliance to pass required safety mask fit test
Must be willing to take instruction and work direction from multiple teammates and work as part of a team
Processes information quickly, has a good memory, and has ability to prioritize and execute work tasks as assigned
Commitment to excellence in repairs; works quickly, but does not take shortcuts that compromise repair quality
Demonstrate commitment to continued learning by participation in Caliber and industry-required training
Personable, friendly demeanor with World Class customer service approach to internal and external customers
Maintain a well-groomed appearance
Changing Lanes students must have successfully completed the Changing Lanes program prior to entering TAP
Physical Requirements / Working Conditions
Position is based in a normal shop environment. Common physical requirements include reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, and lifting and carrying objects over 50lbs.
Exposure to fumes, chemicals, dust, and high levels of noise. Subject to weather conditions both inside and outside. Required to wear protective equipment when necessary.
Occasional sedentary work. Must have visual acuity to determine the accuracy and thoroughness of the work assigned.