The advisor is responsible for the handling of technical customer contacts for a variety of products mainly inbound via different communication canals.
He / she must give information in a practical and clear manner within the set parameters. This advisor must also answer questions concerning specific procedures and services.
Main tasks - In a correct, customer friendly and efficient manner answer and / or solve complex technical questions or problems posed by customers via telephone or email.
We offer -Full-time (39 hours / week) and long term contract-Schedule : from Monday to Friday, from 09 to 18-Salary : 18.
400 Euros gross / year+ up to 1.800 Euros gross / year in bonus-Opportunity to join an international company Requirements - Native level speaker of Danish- Fluent in English- A strong technical affinity, experience in technical field is a plus- Knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.
A good understanding of the MS Office environment is essential.- Good telephone etiquette.- Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment is beneficial.
The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation