Technical Support Engineer
Templeton & Partners
Barcelona, Spain
hace 6 días

Description

GERMAN speaking Support Engineer required!

Templeton and Partners are looking for a German speaking Salesforce support engineer to be working in the centre of excellence of our global client in Barcelona and deliver 3rd Level Support.

Salesforce experience at least as a user is crucial.

Our client will train people and support their ongoing development in relation to their Salesforce expertise offering an exiting job a well as a great community of international European speaking talent.

Important :

  • Knowledge in IT oriented to programming / development (studies and / or work experience)
  • Monitoring : Good alert and event management capacity
  • Monitoring / Response in email alerts by monitoring
  • Mircosoft Office (Excel / Word)
  • Desirable :

  • Support experience (1st / 2nd level) :
  • High problem-solving capacity
  • decision-making capacity
  • Didactic and formative attitude towards the user.
  • Basic knowledge of Webservices technologies (REST / SOAP / XML to identify errors)
  • Administration Salesforce Service Cloud and / or Marketing Cloud (ExactTarget + Radian6)
  • Desirable certificates :
  • Salesforce Certified Administrator,

    Salesforce Certified Force.com Developer,

    Salesforce Certified Platform App Builder or

    Salesforce Certified Marketing Cloud

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