Technical Lead (Infraestructura Tecnológica Contact Center) - Assisted Channels (Openbank)
Banco Santander
Madrid, España
hace 15 horas


We are the 100% digital bank of the Santander Group and we are currently undergoing a technological transformation and international expansion.

In 2017 the re-launch of the Bank began and since then we have been in continuous expansion and growth, especially in our technological side.

We work in a start-up format, using agile methodologies to take our clients' experience to the next level. In 2019 we launched the Bank in the Netherlands, Germany and Portugal, with others to follow.

Our culture makes us different; social and diversity clubs are part of our essence and allow us to live our culture every day.

We are a flexible and fast adapting team that currently works remotely most of the time using all kinds of communication tools, we haven t noticed the change!

Mission and responsibilities :

The Technical Lead serves as a primary lead to bridge how Technology works from both a business and a technical perspective to what Business and other partners want to achieve.

Teams-up with Technical Product Owners to translate business requirements into technical specifications and closely works with software developers and QA analysts to develop logical technical processes, end-to-end software, release code and solve issues. Main tasks :

  • Generates and reviews requirements, specifications and technical design documents that respond to user stories and projects specifications formulated by Technical Product Owners or other bank stakeholders.
  • Partners with DevOps and developer teams to build system functionality and quality attributes.
  • Support on-demand DevOps teams to design technical solutions, ensuring adherence to standards and best practices.
  • Provide clarifications and solve issues within and across the teams on specific architectural topics.
  • Responsible for technical validations, performance testing and automated testing validations.
  • Participates in system and user acceptance testing efforts.
  • upport son software releases and Production issues fixing.
  • What are we looking for in this position?

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration.
  • Fluent in Spanish and English.
  • Typically has +7 years of systems analysis / programming experience. 3 to 5 years’ of experience in full stack development, including : data modeling, object oriented programming, cross platform development (C++, Java, Objective-C, Swift, JavaScript one or more languages);
  • implementation, integration and enhancement of 3rd party APIs; browser development, testing and debugging tool, Java Script and Jquery.

  • Knowledge of unit testing, performance testing, and client-side end-to-end testing (UI testing) and associated frameworks and tools.
  • Experience writing unit tests.

  • Working experience with Relation SQL and NoSQL databases, data acquisition and data warehouse related services.
  • Proficient with the use of UI technologies : JavaScript (Working knowledge of JavaScript libraries like Angular or React), HTML, CSS;
  • proficient with Databases; proficient developing REST APIs; proficient with Spring Framework.

  • Working experience using of Git, SVN or similar version control systems, and docker containers.
  • Relevant experience working banking branches transformation projects (+4 years). The candidate must demonstrate knowledge on the complexities that both from a hardware and software stand-point a bank branch entitles.
  • Experience on large transformation programs (1-2 years). Preferably on Bank / Retails stores
  • Experience on Cash devices (ATMs ,Recyclers)
  • Experience working on cloud environments (1-2 years).
  • Functional knowledge of retail banking branch processes is highly-valued.
  • Ability to adapt quickly to new technologies and changing business requirements. Ability to quickly troubleshoot problems that may arise in work products.
  • Excellent analytical and problem-solving skills. Good communication skills.

  • In-depth understanding of iterative software development methodologies, Scrum or Kanban primarily.
  • Working experience with DevOps toolchains and CI / CD software delivery models.
  • What do we offer?

  • Immediate incorporation to a dynamic and agile company with a growth and expansion project.
  • Working in start-up mode with the support of Grupo Santander.
  • Competitive remuneration and attractive benefits package.
  • Possibility of growth within the company and the Group.
  • Collaboration in international projects and possibility of contact with different countries.
  • Excellent work environment, social clubs and frequent events (now virtual).
  • Would you like to grow with us? Join our team!

    Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.

    We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

    If you re not currently living in Madrid or Valencia and you are open to relocate, we would still love to consider your application



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