Customer Success Representative (German Speaking)
Nutanix
Barcelona, Spain
hace 5 días

We are looking for a Customer Success Representative to drive our technology and super-serve our German customers in our growing Barcelona office.

It is an exciting time to be joining the team in Barcelona. We are currently in the process of building the office to be our sales center of excellence for the EMEA region.

You will be joining a unique team. People who succeed at Nutanix have a sense of urgency, a lot of initiative, a commitment to customer success, an enthusiasm about pushing the edge as well as a sense of humour.

We provide interesting work, great products, new things to learn, and the freedom to make the job work the way you like it.

Together, we will create the next iconic cloud technology company and do extraordinary things. We have had a record FY21, and have been recognised by Gartner as the leaders in HCI for the fourth year running! We are now looking for the next generation of "Nutants" who have the hunger to grow their careers in Cloud Technology!

So if you are ready to do your best work and grow your career, come and join us!

Responsibilities

  • Maximize the success of the Nutanix customers in Germany & Austria through proactive engagement and follow-up as well as reactive problem solving
  • Attain a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rate
  • Maintain timely and accurate records of all customer interactions and data
  • Act as the customer’s advocate engaging other departments within Nutanix when necessary and ensuring successful resolution
  • Meticulously manage time allowing you to achieve internal commitments and exceed customer expectations
  • Maintain a high level of daily activity including customer and internal calls, meetings, and customer research
  • Constructively operate as part of a wider, cross-functional team to ensure the success of every customer
  • About you

  • Experience in high tech customer-facing roles such as Customer Success, Technical Suppor t, or Sales.
  • Native German speaker and fluent English
  • Proven track record of overachieving in a metrics-driven environment
  • Ability to remain calm in stressful customer situations and apply good decision making to achieve a positive outcome
  • Knowledge of data centertechnologies such as virtualization, storage, servers, security, Cloud, and networking
  • Ability to connect customers' business objectives with the necessary technical capabilities to achieve them
  • Experience working with software subscription customers.
  • Benefits

  • Great earnings potential (with achievable targets and uncapped commission, tied to accelerators).
  • Working in our new sales hub in Barcelona plays a part in helping grow the office.
  • Nice additional benefits (stock plan options, health insurance, pension, vacation, etc.)
  • Hybrid and flexible work options.
  • Work as part of a truly global team
  • Great growth potential. A place where you can make your mark and advance your career.
  • Fortune 100 top best businesses to work for & 4.1 ratings on Glassdoor.
  • Does this sound like you? Let’s talk.

    About us

    Founded in 2009 and headquartered in San Jose, California, Nutanix is a passionate team of 6000+ employees worldwide. Our people (we call ourselves Nutants ) are the heartbeat of #LifeAtNutanix and one of the many things that makes Nutanix a great place to work at.

    We share an intellectual curiosity, a bias for action, and an obsession for our customers. We are builders and problem solvers with an entrepreneurial spirit.

    Above all, we celebrate what makes each of us unique.

    We are humbled to be recognized as one of Bloomberg’s Top 50 Companies to Watch in 2020 and one of the Fortune 100 Best Companies to Work For® 2020.

    We’re growing fast and disrupting the computing industry. Join us and make your mark.

    About our business

    Nutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making computing invisible anywhere.

    Companies around the world use Nutanix software to leverage a single platform to manage any app, at any location, at any scale for their private, hybrid and multi-cloud environments.

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