Job Posting Date
Dec 12, 2018, 9 : 02 : 48 AM SUMMARY OF ROLE
The role of the Information Networks (IN) and IIoT Technical Specialist is to use their knowledge related to latest information technology in the field of process automation to define and implement solutions for our clients.
The role will be responsible for the successful delivery and support of the IN and the full architecture in services and KOB3 projects.
The IN scope includes wireless field and plant networks, cyber security, remote access, backup and disaster recovery, IT architecture, virtualization and hosting of the different systems and solutions, interfaces to other systems.
The Technical Specialist is predominantly an operations role, however they will work across the full project lifecycle, including :
Opportunity Identification / Sales Support (Project Engineering Process : Appraise),
Solution Development (Project Engineering Process : Pre-FEED / FEED),
Project Execution (Project Engineering Process : Execute),
Post-Implementation Analysis. JOB RESPONSIBILITIES
o Business Consulting
Work with a Business Consultant and (or) Solution Architect to confirm solutions which address identified customer pains in their specific area.
Present these solutions in a suitable form, for clients in their language and where appropriate in a way easily understood by non-technical personnel.
o Sales Support
Qualify identified opportunities, including specification of appropriate technical implementation strategies.
Provide technical support to the sales team throughout the sales process.
Provide technical input into proposal generation and resource estimation.
Provide an assessment of technical risk associated with potential work.
Be the technical reference for the project within your field of expertise.
Ensure a good fit between order content and our product / execution capability by guiding scope definition throughout the sales process.
Assist in developing sales support material which can be used by European front offices.
Present technology or solutions during customer / sales events or seminars.
o Project Execution and Support
Support and execute projects that involve technologies within your field of expertise.
Be the adviser for project execution within your field of expertise and be directly linked with Project Manager and / or Project Lead.
Participate in and lead client support activities such as : site survey; feed study; troubleshooting / support call resolution;
system modifications and training.
Provide a central point of contact for technical expertise in your areas of expertise.
Organise internal knowledge transfer - undertake regular knowledge updates, using workshops where appropriate, to the European Engineering team with respect to their specialist fields.
Work closely with best cost centers in developing execution support and capability.
Ensure that Company’s quality control processes and relevant standards are followed.
o Process, Product & Solution Improvement
Identify possible improvements to the sales and project execution processes.
When encountered, highlight potential improvements in the Emerson products used.
Analyze executed projects to identify elements which could be used to give benefit to future projects.
Assist in defining and creating standard solutions to maximize effectiveness.
Assist in developing implementation capability for solutions based on the supported technology within the organization.
o Business Development
Identify and produce marketing material based on work performed such as quantified business results for projects undertaken.
As required develop and maintain relationships with key third parties, such as vendors of complementary technologies. Other responsibilities or tasks including Ethics, Health, Safety and Environment, Information Security policy that are within your skills and abilities, whenever reasonably instructed.
The business reserves the right to make reasonable adjustments in line with business requirements
DIMENSIONS AND SCOPE
The main discipline will be Information Networks (*)
The Technical Specialist will have a dotted line report to the Information Networks group leader, Strategic Services Europe.
He will be linked to the European IN community and can be assigned, on business demand, to other projects across Europe or to European initiatives.
Number of employees within scope : 0
Total number of employees reporting to this position : 0
Willingness to travel in Europe (up to 50%) is mandatory; travel is generally for shorter periods but longer assignments may be required.
REQUIRED QUALIFICATIONS AND EXPERIENCE
Engineering Degree related with Network and Computing and / or Electronics, Control and Instrumentation.
Minimum 5, preferably 10 years of experience in our industry (Automation, DCS, and field implementation).
Extensive knowledge on network architectures and administration, core network infrastructure components, wireless technology and fieldbus.
Good knowledge on Information technology (IT), Cyber Security, cloud computing, virtualization, programming software, operating systems, Active Directory, Patch Management, Backup and Recovery
Experience in our industry is an advantage (Network architecture, DCS (discrete control system), and field implementation)
Experience on project / service management, scheduling, engineering, procurement, team coordination and sales support is an advantage
Extensive experience with direct client contact and managing expectations.
Verbal and written communication skills (fluent in Spanish and English)
Be a member or working towards membership of an appropriate professional institution
Willingness to travel as required above. CORE COMPETENCIES