Rx Outbound Support Agent - Belgium Flemish speaker
Deliveroo
Madrid, Madrid
hace 3 días

will involve :

  • Product knowledge : A good understanding of products and services available to restaurants to self serve and grow their business
  • Menu Optimisation : helping restaurants improve menus to attract new customers and improve conversion rates
  • Outbound calls : high outcome based communication with our restaurant partners to drive specific results and campaigns
  • Requirements

  • Negotiation skills : ensuring we build long term partnerships with our restaurant partners
  • Excellent phone manner : ability to convince and inspire. The confidence to make regular calls, and remain resilient
  • Sales and / or account management experience is a plus
  • Native or Fluent in Flemish & English ; French is a big plus
  • Be IT literate and keep our systems up to date with all relevant information
  • You’ll be working as part of a small team so be a good team player, and be someone others want to work with
  • Effective organisational skills
  • Commitment to professional development and a motivation to make things happen
  • It’s important to keep in mind it’s not just what you do, but how you do it - be someone others enjoy working with, take the initiative and be a positive influence on other
  • Life at Deliveroo

    We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

    There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change?

    How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours.

    No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

    Benefits and Diversity

    At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

    In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do.

    We believe this helps build a culture where everyone is committed and able to share in the company’s success.

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