We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction.
You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.
It is important for the hotel manager to be involved in all aspects of the hotel operations.
You will be just as responsible for dealing with complaints as for strategizing and preparing reports.
You will be a key person of reference for employees and clients as well as external vendors.
The hotel manager must be able to guide the employees to work as a well-functioning team.
Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.
The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.
Plan activities and allocate responsibilities to achieve the most efficient operating model
Collaborate with external parties such as suppliers, travel agencies, event / conference planners etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards
Communicate with customers when appropriate
Deal with maintenance issues, shortages in staff or equipment, renovations etc.
Understanding of all hotel management best practices and relevant laws and guidelines
Excellent customer service skills as well as a business mindset
Proven experience as Hotel Manager or relevant role
Outstanding leadership skills and a great attention to detail
Demonstrable aptitude in decision-making and problem-solving