Norwegian IT Support
AnyTech365
Spain, Torremolinos
hace 3 días

Description

Norwegian Technical Agent - Full training and a competitive salary.

We’re looking for dedicated, enthusiastic Technical Agents to provide the very best remote service to our Norwegian speaking customers.

The Role

  • You’ll work to resolve any problems or security issues for our customers.
  • You will perform remote troubleshooting and problem-solving on Windows, OSX, iOS, and Android devices.
  • You will give security and performance diagnosis and implement improvements for the customer.
  • You’ll ensure customers receive the best service and you will go the extra mile to ensure customer satisfaction.
  • You will take part in ongoing training to ensure your knowledge and skills are up to date for new IoT devices and other IT products.
  • The Reward

  • We offer the most competitive salaries on the Costa del Sol.
  • Opportunity to join a rapid-growing and successful company and help drive and share our achievements.
  • Ongoing additional personal and career development available.
  • On-site restaurants in every office location, with regular office perks and surprises, events, celebrations, coffee, and fresh fruit daily.
  • Access to the best HR and Management team on the Costa del Sol.
  • Requirements

  • Excellent prioritisation and analytical skills.
  • Ability to maintain a friendly and professional demeanour when interacting with customers.
  • Good knowledge of tools and techniques to deliver excellent support.
  • A proven track record of transforming problems into solutions.
  • High school diploma or equivalent.
  • A flexible, pro-active can do attitude
  • Punctual, reliable and loyal
  • Comfortable working under pressure and tight deadlines
  • Previous experience in IT support an advantage
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