About Glovo :
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city.
We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact.
It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example : she / her / hers, he / him / his, they / them / theirs, etc).
Your work-life opportunity :
We are looking for a Fleet manager, who will be in charge of a fleet of couriers across Spain under the eLogistics last mile vertical in order to monitor, improve and optimize supply operations teams and processes.
Be a part of a team where you will :
Recruit, train and onboard the last mile eLogistics fleet of couriers in Spain.
Fleet Roster planning and monitoring.
Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of couriers.
Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports.
Be responsible for all documentation and contracts of couriers in several cities in Spain.
Be there for the couriers when they need support or have issues to be solved.
Take care of procurement, ensuring that all couriers receive the work kit.
Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
Communicate effectively with the Operations Manager on customer support processes and operations
Improve processes on behalf of couriers through projects (when necessary)
Maintenance and analysis of business reports and information to aid in the basic decision-making process of supply chain operational needs, including daily, weekly and monthly reports indicating full fleet status concerning to the flow
Think out of the box to bring new ideas of process improvements that will be game changer to ensure the best user experience related to couriers.
Implement projects to improve the quality of KPIs such as Delivery Time and Efficiency.
Analyze daily and weekly operation and fleet metrics with a macro view of the long-term success of the city, having a complete understanding of the local fleet situation at all times.
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
You have :
Have previous experience in on-demand fleet management
Good communicator with ability and agility to solve problems
Being highly motivated to work for a fast-growing startup
Basic Excel and Data Interpretation Skills
Enjoy learning and adapting to new technologies
Have initiative, be proactive and autonomous - Glovo is also yours!
Have good energy and like what you do, even on bad days
Nice to have : good command of English and higher studies
An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
Experience our Glovo Life benefits :
Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
Online therapy and wellbeing benefit
External learning budget
What you’ll find when working at Glovo :
Gas : Driven to deliver quality results quickly
Good Vibes : Bring positivity and communicate openly
Stay Humble : Self-aware and open to learning
Care : Uplift people and the planet
Glownership : Act as proud owners
High Bar : Focus on Top Performance