At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure.
We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.
At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace.
The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.
Want to be a part of our team?
The Platform Operations Engineer is responsible of the management and internal platforms used by NTT MSD Engineering teams to provide service to all their customers.
He / she is a multidisciplinary technical profile focused in engineering, development of products and services, deployment and operations tasks in the NTT MSD internal infrastructure.
He / she delivers high quality services, following industry best practices, with embedded automation and security processes.
He / she is in contact with leading technologies in a multinational and multicultural environment, working in interesting projects and providing support to other areas in the company.
The main areas of knowledge that are required are :
Systems and application administration
Cloud and virtualization
Scripting and automation
Working at NTT
Key responsibilities :
Develop, maintain and enhance frameworks, tools, services and platforms that enable the company to build, deliver, operate and orchestrate infrastructure and applications.
Creation and maintenance of technical product documentation.
Day-to-day systems administration, management, design and deployment of core infrastructure and services.
Automation of operations which introduce efficiencies in central services / servers administration.
Provide expert advice to all support tiers, operations teams, product management, procurement, local sales and sales consultants.
Sponsor improvement plans in tools and services.
What will make you a good fit for the role?
Personal Skills :
High resolution and troubleshooting ability
Ability to transfer knowledge across technologies, excellent learning ability
Good organization and prioritization skills
Excellent communication skills and good team player
Passion for lifelong learning and personal and professional development
Ability to work under pressure and work in different projects at a time
High sense of responsibility and ownership. Self-Direction and Self-Management skills
Knowledge of ITIL and industry management processes
Interest on methodology, tasks / activities coordination, as well as experience with Agile.
DevOps and Automation culture, interest on optimizing and maximize efficiencies.
Interest in security standards and best practices.
Technical Skills :
Expert in Windows OS
Expert in some of the following MS products : Active Directory, SQL Server, Remote Desktop Services, or MS Cluster.
Expert in Microsoft Azure (IaaS and PaaS)
Experience with virtualization stack, mainly with Vmware products.
Knowledge of TCP / IP, firewalls, DNS, HTTP, IP and routing.
Experience with web and middleware applications and databases.
Experience with HA and DR technologies.
Experience with Powershell scripting.
Experience with Infrastructure as Code.
Experience with Monitoring tools and log / event management.
Experience with other public cloud providers (AWS or Google Cloud)
Experience with Linux and related technologies.
Experience with automation tools like Ansible, SaltStack or Puppet.
Experience with some security tools (vulnerability management, PAM, MFA)
Experience with other scripting languages like Bash, Python or Perl.
Experience on testing and delivery frameworks (CD / CI).
Previous Work Experience :
Required six or more years of experience with management of systems and infrastructure.
Required Experience with enterprise environments and critical-mission platforms.
Experience with telco, hosting providers or big corporations will be appreciated.
Education and Language skills :
Required written and spoken English (fluent or native)
BSc degree in Computer Science, Software Engineering, MIS or equivalent will be appreciated.
Technical certifications in different technologies will be appreciated, specially in Microsoft related technologies.