The employer operates within the financial sector.Garnering deep customer empathy to truly understand customer needs and innovative ways we can best solve those needs to delight customers.
Leading experience design for company s global platforms, new ventures and innovation initiatives, which are envisioned to be the company s future growth driver.
Setting the standard and framework for company design and our approach to designDeveloping and running a cross-company bar-
raiser program that includes hiring amazing user experience & design talent in the countries.Thinking of the best way to create or improve mobile and digital experiences, partnering with countries, driving consistency across the Group as appropriate.
Leading the Design Community across the company, with particular emphasis on attracting and growing talentPartnering closely with Product, Marketing, and Technology to incorporate a visual brand identity consistent across touchpoints, maintaining design wireframes (basic mock-
ups of applications) and specificationsWorld-class executive who is customer-obsessed and passionate about and committed to solving customers problems.
Leader who is deep in the user experience and design craft, with a proven track record of creating new experiences and / or significantly improving existing experiences with tangible results for customers and the businessHands-
on leader with particular expertise in world-class mobile and digital experiencesChange agent who wins the hearts & minds of the broad organization to drive transformational, systemic changeHypothesis-
conciliator spirit.Creative thinker and multi-tasker with impeccable attention to detail and used to creating from outside inMust have a roll-
up-your-sleeves and get it done mentality, with ability to change direction seamlessly and motivate team membersAble to communicate the vision of user experience and design and how it manifests itself across marketing, product, and customer supportExceptional interpersonal, organizational and planning skillsPosition requires a minimum of 15 years related user design experienceCollege / University degree required.
Relevant graduate degree preferred