As a senior member of the regional leadership team this position is responsible for the regional Commercial Operations function and related employee base.
This role will take full accountability for all aspects of Demand Planning, Distribution, Customer Service, Inventory Management and Operational Excellence for the area.
Accountable, together with the regional Commercial leadership, for the achievement of all functional objectives and related tasks across the area as they pertain to Customer Service level attainment, Forecast Accuracy, Inventory and Asset performance and meeting all cash flow objectives within the context of the commercial P&L and related cost centers.
Working closely with and supporting the commercial regional head and local Business leaders this role will drive and leverage the Integrated Business Planning process and related tools to drive regional performance and cost efficiencies whilst aligning directly to global corporate strategic objectives and key transformation activities.
Principal Duties and Responsibilities
Leadership of the regional Supply Chain, Customer Service, Warehousing, Loaner Management and Distribution teams, ensuring SLAs and targets are met, KPIs are in place and all processes and centres are running at optimum efficiency and effectiveness.
Work closely with the Executive leadership to develop, propose and execute Customer Centric Supply Chain strategies that support the business and aim to provide competitive advantage in all areas of the Commercial Operations function.
Lead and grow Talent, including hiring, advancing, and retaining Talent within own region and in collaboration with the other Functions and HR.
Own the regional Talent pool.
Own the execution of all Transformation related programs and projects in said area of responsibility as they relate to processes, people, footprint and technology.
Assure the delivery of correct Demand Plans that will enable the region to meet sales and service objectives in each market.
Own and execute all elements of the IBP process for the region.
Maintain high standards of Health & Safety across the region in accordance with the Company’s Health & Safety policy. Ensure departmental procedures support corporate quality & compliance requirements.
Perform all activities in compliance with relevant Quality System standards.
Support and drive Product Life Cycle management & product rationalization execution to ensure smooth & well communicated market launch and exit of pre-defined product lines.
Expected Areas of Competence
Demonstrated & detailed level of knowledge and understanding of complex global Supply Chains.
Experience with leading edge supply chain systems & technologies (SAP, APO, or similar systems).
Ability to operate independently and use judgment for high impact decisions.
Ability to simplify a complex supply chain, while considering global & regional tax implications.
Demonstrated experience successfully leading and engaging teams across multiple locations within region.
Demonstrates effective written and oral communication and presentation skills, ability to interact with senior management.
Strong analytical skills, along with strong experience with analytics toolsets (Excel, Tableau)
Demonstrated Commercial Operations Strategy skills, with an ability to define and implement strategic initiatives.
Understanding of strategic cost issues and uses range of techniques for cost reduction to meet targets.
Strong Financial acumen, with a solid understanding of Financial Statements (P&L, Balance Sheet, Cash-Flows)
Ability to engage in contract negotiations and develop contracts on a national or regional basis; create basic project plans and manger source plan and implementation across functions and sites.
Education / Experience Requirements
Degree in Logistics Engineering, Business Administration or equivalent job related experience
Comprehensive knowledge in job related functional area.
Experience in the medical devices sector
Language : English and Spanish, additional languages preferable
Up to 50%