Junior Remote IT Support with Italian
Tap.Talent
Madrid, Spain
hace 15 horas
source : Just Join IT

Italian (nice to have)

IT Support (nice to have)

Helpdesk (nice to have)

For one of our Clients, global technology company, we’re looking for Italian- and English-speaking person for IT Operations Technical Support role.

It’s a great opportunity for someone who would like to start their career in IT area.

Your responsibilities :

  • Being the first point of contact for global customers
  • Troubleshooting technical / functional issues
  • Log Incidents / Requests and maintain ownership
  • Utilize our Client's Knowledgebase, policies and processes to find solutions
  • Challenge the status quo and help our Client to constantly improve
  • Requirements :

  • Advanced Italian and very good English skills
  • Strong customer service skills
  • Enjoy working in a team environment
  • Interest to learn, and maintain / enhance knowledge
  • Our Client offers :

  • Sharing the costs of sports activities
  • Private medical care
  • Life insurance
  • Remote work opportunities
  • No dress code
  • Meal passes
  • Sharing the costs of tickets to the movies, theater
  • Charity initiatives
  • Salary : 5700 gross +up to 5% of annual bonus

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