Account Manager

thefork

Madrid, Spain

hace 3 días

What you will do

Make outbound to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over month

Support, mainly through email and phone, our Restaurants customers and help them with their positioning strategy, revenue management and online marketing

Selling, upselling and retaining products and customers

Be the primary point of contact and build long-term relationships with customers

Ensure the support and training to use our tools

Your KPIs will include (but will not be limited to) and are subject to change based on business needs :

Products sold and maintained across your portfolio

Leverage the usage of TheFork tools so restaurants are more engaged with customers and bookings

Number and quality of restaurants participating in TheFork Festivals

Which should be your main competences :

Customer orientation

Emphatic

Communication skills

Dynamic and perseverant person

Oriented results

Good attitude is very important.

Requirements :

Native Spanish + Fluent in English

Experience in pitching and selling promotions / deals / flash sales

Experience in dealing with a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800)

Plus requirements :

Experience as sales representative or account manager

Experience with a restaurant is a must.

Experience in e-commerce is a must.

What we offer :

Permanent contract

Competitive fixed salary and perks

Ticket Restaurant

International working environment

Compensation for leisure activities

Private Health Insurance

Dining and leisure area

Coffee point with coffee, tea, water, fresh fruits, free snacks

Team Building Events

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