Mavenir is purpose-built to redefine mobile network economics for Communication Service Providers (CSPs). Our innovative solutions pave the way to 5G with 100% software-based, end-to-end, Cloud Native network solutions.
Leveraging industry-leading firsts in VoLTE, VoWiFi, Advanced Messaging (RCS), Multi-ID, vEPC and Cloud RAN, Mavenir accelerates network transformation for more than 250+ CSP customers in over 130 countries, serving over 50% of the world’s subscribers
The Technical Project Manager will work with our high profile Spanish Customers and will report into the PMO Director. You will be responsible for the day-to-day project and service delivery management of assigned customers.
We are specifically looking for someone who is self-driven with strong customer management skills at a senior level. This position will involve travel to customer sites.
You will have full accountability over the delivery of multiple customer engagements including but not limited projects and service support.
From time to time, you may also direct a portfolio of internal programmes and external projects that have multiple stakeholders whilst being commercially challenged.
You will play an active part in the identification of new business opportunities and handling material customer and commercial issues.
Day-to-day management of the allocated projects, which includes : Management of the senior customer delivery team in relation to pre-sales and project activitiesResponsibility for project organisation, including the identification and management of risks internally and with the end customerEnsuring the third-party engagement is in-line with agreements from the bid phaseHiring and managing resource requirements for the regional projectsEnsuring that projects progress according to the agreed contracts, reporting progress as appropriate, ensure projects are delivered in accordance with the agreed business KPI’sManage the regional project delivery in accordance with the business quality planDiscussing and progressing issues under escalation, including technical issues with the customer management teamCo-ordinating technical support for the project within Operations and the R&D centresEscalating and liaising with other departments for assistance where appropriateFinancial management of projects using industry standardEnsuring that work is carried out in accordance with the current procedures and responsibility for the overall quality control for regional projects
Identifying, costing and processing any contract variations
Protect the commercial position of the company, influencing customers and third-parties as necessary
Responsible for resource and SME forward load planning through matrix management
Line management of junior project managers and engineers working on own projects, including completion of end of project reviews
Ensures projects are managed in accordance with the end customers delivery process, ensure Mavenir’s internal processes and deliverables are aligned
Ensures project scope is well managed and the business is aligned on what is being delivered and the applicable deadlines
Identification and implementation of any process improvements or changes required in the deliveries quality system
Supporting bids by providing input into the estimating process or reviewing bids
Regular reporting on account progress and status to Programme Director
Internal and external stakeholder reporting, up to to senior level (CxO) management
Accountable for an international team of multicultural Project Managers
Maintaining and completing Project Key Performance Indicators (KPI) for assigned customers
Proven experience of successfully delivering Core Mobile Messaging and NFV Messaging and EPDG and 5G Core Network projects into a major MNO’s, including in-depth knowledge of their types of delivery processes and procedures
Extensive project management experience and proven track record of delivering complex deployment projects (1500 manhours and above) with average program budget over £3m
Previous experience leading or managing large offshore development teams and setting up delivery centres to develop and deploy new products
Ability to quickly build and maintain effective relationships at customer senior management level to enable excellent business results
Trained in a recognised project management methodology, PMP or PRINCE2 certification or equivalent
Strategic knowledge of mobile networks or of business critical systems in telecoms environment
Experience in telecom Core (Voice / Messaging) for 2G / 3G / 4G / 5G / IMS
Highly experienced in partner and third-party management
Strong management and leadership skills, able to influence senior level customer discussions
Degree qualified in Science and / or Engineering disciplines
Skills and Competencies :
Commercial acumen and drives for quality, works to get things right first time
Contract negotiation skills and experience working with / in Pre-Sales and Bid Support
A leader with proven problem solving and decision making skills
Ability to work under pressure and respond constructively in challenging situations
Senior team worker with gravitas, who demonstrates strong leadership and motivational skills with excellent written and Oral communication skills
Patient, shows tact, diplomacy, integrity, ethics
Understand cultural sensitives when dealing with colleagues and customers
Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.