Biosimilars leading in Europe today & 15+ assets in development! Our portfolio is in the fast growing area of Biosimilars and Specialty generics across oncology, immunology, multiple sclerosis and endocrinology.
Sandoz, a Novartis division, is a global leader in Biosimilar & Generic medicines, committed to playing a leading role in driving access to medicine worldwide.
We were the first pharmaceutical company to receive approval of a biosimilar in Europe, Japan, and the United States. Our biosimilars have been used in clinical practice for 15 years, are available in 100 countries, and have over 730 million patient-days of experience.
As we are pursuing a global transformation starting in Iberia, your role will be key in evolving into a data driven customer centric company.
You will set up the Customer Experience Measurement methodology and systems for Sandoz Iberia. While partnering with senior leaders across the organization, you will generate data-driven insights that inform key strategic decisions improving customer experience.
benchmarking and establishing best in class Customer Experience metrics and enabling programs and processes to deliver a consistent CX through-out the data pipeline.
Your responsibilities include, but are not limited to :
What you’ll bring to the role :
e. transactional, web analytics, survey data, customer research, etc.
You’ll receive : Company Pension Plan, Life and Accidental Insurance, Meals Allowance or Canteen in the office, Flexible working hours.
500 million patients were touched by Sandoz generic and biosimilar medicines in 2020 and while we’re proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.
How will we do this? We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation.
That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility.
And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges.
Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Sandoz!
Join our Novartis Group Network : If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here : https : / / talentnetwork.novartis.com / network