ENGIE is a global energy player and an expert operator in the three businesses of electricity, natural gas and energy services.
The Group develops its businesses around a model based on responsible growth to take on the major challenges of energy’s transition to a low-
carbon economy : access to sustainable energy, climate-change mitigation and adaptation, security of supply and the rational use of resources. ENGIE is the answer if
You are looking for a stable professional career with a solid professional future.
You value the opportunity to form part of the world s first energy independent organization.
You want to grow and develop within a dynamic company.
You consider that your efforts, together with your company s efforts, can and must have a positive impact on the environment.
The Business Analyst is responsible for helping understand customer behavior across and within different content areas. In this highly visible role, he / she will provide reporting, analyze data, make sense of the results and be able to explain what it all means to key stakeholders -
ranging from managers to engineers, from marketers to product managers. The successful candidate will be an expert with analyzing large data sets and have exemplary communication skills.
The candidate will need to be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail.
Responsibilities You love working with data, can create clear and effective reports and data visualizations, and can partner with customers to answer key business questions.
You will also have the opportunity to display your skills in the following areas :
Define requirements for reporting sales data, customer behavior, and technical performance metrics, and work with technical teams and product managers to integrate into our development schedules
Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions
Develop, implement, and automate processes to collect and manage usage data from multiple sources
Partner with internal and external market research teams to analyze our customers and the competitive environment
Derive insights from customer feedback and usage data and provide input into new product developmen Basic Qualifications
Fluent in Spanish and english, both oral and written
Relevant work experience in analytics, data engineering, business intelligence, market research or related field, and demonstrable professional experience (experience in consumer-facing industry preferred)
Experience using industry standard business intelligence tools to extract data, formulate metrics and build reports
Experience using scripting languages for data wrangling
Proven experience using TABLEAU, and SAP Analytics products (Business Objects, WEB Intelligence, Lumira, Analysis for Office, Analytics Cloud)
Proven track record of successful communication of analytical outcomes through written communication, including an ability to effectively communicate with both business and technical teams