Director of Human Resources
Mandarin Oriental, Barcelona
Barcelona, Catalonia, Spain
hace 6 horas
source : Hosco


Located on Passeig de Gràcia, Mandarin Oriental, Barcelona is one of the city's best loved hotels. Enjoying stunning views over our gardens or the modernist landmark Casa Batlló, we offer a wonderful mix of style and five-star luxury.

Ideally located near all of Barcelona’s major attractions, we enjoy an atmospheric setting on the famous Passeig de Gràcia.

With contemporary interiors by revered designer Patricia Urquiola, our luxurious hotel rooms, Michelin-starred restaurant and fantastic spa make us the perfect base to explore the Catalan capital.

The Director of Human Resources is responsible for, but not limited to, the overall human resources, colleagues and functions, including the day to day operations of the hiring, staffing, coordination of health, benefits and welfare related issues, colleague relations, learning & development and financial obligations within the constraints of the HR budget.

Must deliver quality products and services in line with Legendary Quality Experiences to meet business requirements and to satisfy colleagues and guests expectations.

  • Works together with the General Manager and Executive Committee members to continually improve organizational structure, programs and activities that supports and ensures the integrity of the organization
  • Orientates and trains new colleagues in a way that teaches and embodies the group and the hotel’s Vision and Mission, to ensure that the hotel completely delights and satisfies the guest
  • To provide an infrastructure of planned training and development activity for all hotel level colleagues that meets the hotel, company and the individual needs
  • Responsible for the Labor Relations in accordance with Mandarin Oriental Hotel Group and local standards. Maintains a harmonious relationship with Hotel Work Council
  • Implement recruitment and selection programs that attract quality, enthusiastic, and well-qualified colleagues who will provide exceptional guest / colleague service
  • Together with the Hotel Management team to maintain and develop the Company Brand & Company Culture
  • To prepare salary forecasts and HR budgets together with Director of Finance and Head of Departments
  • To operate an efficient and accurate HR administration system in order to meet statutory, legal and internal company payroll audits requirements.
  • To personally monitor salary and benefits within the region in order to stay in line within the competitive market level
  • To provide a counselling and advisory service to all employees and to manage all grievance and disciplinary proceedings, adhering to company, hotel and legal requirements.
  • To engage in an active manner and to participate in effective communications within the hotel, company and relevant organizations.
  • To provide caring and consistent welfare services to all colleagues.
  • To encourage in an active manner and to develop the skills of individual members of the Human Resources team.
  • To adhere at all times to hotel and company rules and regulations and behave in a professional manner....

  • Previous experience in Spain as Director of Human Resources
  • Experienced in a similar position in 5* luxury hotels
  • Strong knowledge of Spanish Labor legislation and related Policies
  • Requires high level of interaction with all members of the staff
  • Excellent communication skills and ability to develop all colleagues of the hotel
  • Fluent in English, Spanish and Catalan
  • Excellent knowledge of Excel, Word, PowerPoint and Microsoft Outlook
  • See description

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