Spanish with English Technical Solutions Consultant (m/f)
SELLBYTEL Group Nuremberg
Barcelona
hace 3 días

Responsibilities

  • Support our system laptops and wearable products through email, phone and chat channels
  • Maintain client relationships through product support and troubleshooting
  • Respond to incoming calls, email and from end users
  • Manage effectively all incoming incidents in a customer service environment and through a ticketing tool
  • Gather information from customers and advise on our client policies
  • We offer

  • Full-time (39 hours / week) and long-term contract
  • Rotating shift : Mon - Sun 09 : 00 - 21 : 00
  • Opportunity to join an international team
  • Requirements

  • High / native speaker of Spanish and English
  • Good level of English spoken and written
  • Familiarity / aptitude with networks
  • Quick learner
  • Excellent communication skills (ability to communicate technical issues in non technical terms)
  • Ability to operate in high pressure situations
  • Keen sense of technical curiosity
  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
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