The Financial Crimes Investigator 1 is responsible for researching and preparing documentation related to investigations of application fraud, check forgery, loan fraud, elder abuse and other financial crimes activities.
These may be committed by a member or nonmember using a product or service to fraudulently obtain monies at the expense of BECU or its’ members.
The Financial Crimes Investigator 1 is primarily responsible for fraud cases that do not require extensive review and investigations, and is also responsible for monitoring BECU’s fraud detection systems for suspicious activity.
Perform all responsibilities in accordance with BECU Competencies, compliance, regulatory and Information Protection requirements.
Maintain a thorough knowledge of all laws and regulations pertaining to financial crimes, including related fraud laws including RCW codes and Regulation E guidelines.
Provide telephone and email support for the department in relation to criminal investigations and inquiries.
Monitor and responding to questions relating to internal Fraud Detection Systems utilized by the Financial Crimes department, including training relevant staff on these systems.
Resolve fraud issues that require a moderate amount of review and investigation, working with both internal and external clients to monitor and resolve the case.
Research and investigate each case of fraud to conclusion.
Provide lobby response regarding fraudulent situations which may include approaching suspicious individuals or fraud suspects.
Maintain a good relationship with law enforcement and continually build contacts to assist in fraud related matters.
Maintain an acceptable caseload through effective time management, ensuring all cases are clearly and accurately documented for future reference and complete all required regulatory reports timely and accurately.
Provide ongoing analysis of fraud detection systems to determine emerging trends and provide recommendations to assist in loss mitigation.
Inform management of all active cases of fraud and answer questions in regard to the case, including communicating which laws were broken and what actions should be taken.
Assist with completing all external law enforcement requests.
Provide immediate support to possible violations including OFAC, CIP, USA Patriot Act, Bank Secrecy Act and Money Laundering.
Perform additional duties as assigned.
Associate’s degree in criminal justice or related field, or equivalent work or educational experience required.
Minimum two years of experience in Financial Crimes investigation preferred.
CFE (Certified Fraud Examiner) preferred.
Formal training in interviewing and interrogation techniques preferred.
Proficient spreadsheet and word processing experience preferred.
Excellent organizational and problem-solving skills required.
Excellent verbal and written communication skills to effectively communicate and provide customer service required.
Ability to converse and describe acts of fraud and suspect description with 911 required.
Mobility and flexible in movement required, including ability to run stairs and building floors as necessary.
Full time hours required, with additional hours as necessary.