GERMAN SPEAKING TECHNICAL SUPPORT ROLE
Spoton Connections
Barcelona, Catalonia, Spain
hace 3 días
source : JobsFactor

We are looking for German speaking Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets) / software product services.

As the Technical Support Advisor, you will be :

  • Maintaining client relationships through product support over the phone
  • Providing customers with quotes and product knowledge
  • Handling effectively all incoming incidents
  • Gathering information from customers, troubleshoot technical issues
  • Conditions :

  • Full-time (39hrs / week) and permanent contract
  • Fixed salary and performance annual bonus
  • Shifts : Monday-Sunday from 09 : 00 to 21 : 00 (rotative)
  • Location : Barcelona Center
  • Benefits :

  • Relocation Package provided
  • Possibility to grow within the company
  • Requirements

  • German native level speaker with fluent English
  • Great teammate
  • Willingness to learn and apply new technologies
  • Analytical skills with demonstrated problem solving ability desired
  • Ability to operate in high pressure situations
  • Good technical skills and knowledge preferable
  • Excellent communication skills.
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