iGaming Customer Service
Blu Selection
Barcelona, ES
hace 2 días
source : Loadjobs

Job Description : The Company.

The Company.

Our client is a well-established and internationally known service provider for the iGaming industry. They provide their support services to over 10 countries around the globe, ensuring first-class excellency.

They have a centrally-located, modern and human-sized office in the vibrant city of Barcelona, fantastic culture and international team of professionals.

The Job.

After a quality training program, your responsibilities will be to :

Help customers via e-mail and live chat on gaming or technical issues (no phone calls involved)

Assist them with the services and products offered

Report to the team leaders and other partners

The Offer.

Full-time job : 40 hours per week. Two Options :

1- Day & evening rotating shifts : 8 am - 5 pm and 4 pm - 1 am

2- Night shift 00.45 am - 08.45 am

Competitive base salary 1500€ gross / month + commissions + bonuses

Assistance with NIE and Social Security number (provided you have a work permit)

Fresh fruit and coffee

Yoga classes in the workplace and free Spanish classes

Requirements :

You speak German at a native level and you have a good level of English

You are interested in online casinos and betting

You have empathy, with a problem-solving attitude and an ability to handle pressure

You are a great team player able to work independently

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