Teleperformance is worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 3000.
000 people working in over 265 dialects and languages, across 400 contact centers in 80 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
We are looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current Marketing strategies.
What you will do :
Make outbound customer calls to promote and sell our service
Create, maintain and update database of customers with complete information
Consolidate existing customer base while building new customer base.
Record outbound call history and customers response in detail.
Ensure customer follow-up all the time.
Monitor competitors’ products or services and create selling strategies for own products or services.
Handle customer needs and requirements.
Respond to customer inquiries and resolve.
What we are looking for :
Native / advanced level of French and Italian with fluent English.
Previous sales experience.
Experience with CRM.
Strong written and oral business communication skills.
Comfortable in goal driven environment and attaining goals with broader team
Excellent communication and presentation skills, both written and verbal
Goal oriented, self-motivated individual who is confident, competitive, tenacious and proactive
Able to work independently, but within a team environment
Strong business acumen with the ability to evaluate multiple business models
Customer driven and focused on providing exemplary customer experience
What we offer :
Full-time position (39 hours / week)
Salary : 23.100€ gross / year + up to 4.400€ gross / year in bonus
Free Gym Membership (next to the offices, with sea views!)
Intense specific sales training.
A permanent presence of coaches who will facilitate your personal and professional development
Established career path to grow within the project
Continuous training and certifications within Google products
Bi-weekly, monthly or quarterly contests
Employment with the world's largest provider of contact center services
Excellent work environment, great colleagues, social arrangements and personal development
Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
Office location surrounded by the sea (, Barcelona, Spain)