Jet2holidays is the UK’s 2nd largest Tour Operator , providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com .
We have a fantastic opportunity to join our Jet2holidays Team as an Airport Team Leader based at Lanzarote Airport for Summer 2021 .
Reporting into the Destination Manager , the Airport Team Leader will be responsible for leading , motivating and coaching a team of Airport based Customer Helpers to deliver VIP customer service at all times.
You will plan your team’s rosters so that they are on hand to greet our customers on arrival and ensure their efficient transfer to resort and their safe journey to the airport at the end of their holiday.
You will also, greet our customers as they arrive safely back at the airport, to return to the UK.
You will also be the team's first point of contact for advice, as well as working with our transfer agents and colleagues to help deliver feedback to improve service delivery.
Representing our Jet2holidays' values at all times is also essential to the success of this role.
If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team , then this could be the perfect role for you.
Already living close to the Airport, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.
You must also be able to provide the required Right to Work documents for Spain.
To be successful in this role you will have previous Team Leader or supervisory experience , ideally gained within an Airline or Tour Operator.
In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.
If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider , why not