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Manages the 24x7 India Global Operation Center for a global network and all associated equipment to make sure that it is available for all customers.

Hands-on involvement with the Global Operation Center to quickly resolve customer’s network and security issues.

Working at NTT

Direct and build (staff, train, and maintain employee skill levels) the India GOC group that troubleshoots, repairs and monitors customer’s network and security services.

Communicates and coordinates network / security maintenance and schedules.Coordinates installation of hardware and software by others including outside vendors.

Monitors and maintains network stability.Create, maintain, and enforce all processes and procedures for the GOC group.Provide leadership to your team while focusing on their efforts on the corporate objectives.

Foster teamwork across other groups such as Provisioning, Project Management, Customer Engineering and India GOC.Provide detailed statistics on the performance of the team and provide solutions to better their performance to the executive staff.

Manage internal audit process to ensure compliance with all GOC processes.Provide direction and priority to the staff for development of GOC tools. #ownyourfuture

What will make you a good fit for the role?

Why Join NTT Global Networks NTT Global Networks, a business division of NTT Ltd., is a leader in software-defined managed network services for global enterprises focused on providing end-to-end connectivity and unmatched customer support.

Our global expertise and network reach include the world’s largest SaaS and Cloud providers. We are a partner of choice for enterprises that require an optimized and purpose-built network solution that empowers their digital transformation efforts, achieving true business outcomes.

We offer the full lifecycle of design, delivery, and ongoing management, with an extensive services suite including :