Jr. Account Manager (Spanish Market)
Madrid, ES
hace 3 días

About Spotahome

Spotahome is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition.

Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals.

At Spotahome we make renting easy by allowing people to book completely online from wherever they are in the world, with the knowledge that the property they are booking is real and accurate.

We are the only ones sending Homecheckers to make videos, floorplans, and photos to the almost 100,000 properties across Europe.

So far weve helped over 150,000 renters find their perfect home no more traditional viewings, no more time-wasting, just easy online renting!

We are backed by some of the most highly reputed international investors from Silicon Valley, the UK, and Spain; having raised 80+ Million to date.

Why Spotahome

Full remote flexibility and flexible work schedule , we trust our team and we are goal oriented

Competitive salary in accordance with candidate experience and Stock Options of one of the most promising and best funded start-ups in Europe

A challenging and creative job in an innovative, constantly growing, fast-moving and owner-managed company with many opportunities for growth

An open corporate culture with plenty of room for new ideas and impulses

People . Work with talented, committed and supportive teammates

International work environment with more than 20 nationalities

Training budget , company events and team building activities.

Optional Health insurance and Gympass under co-payment, to support your health and wellbeing

No politics or bureaucracy . Only a great environment for you to achieve your best work

What would you be doing as a Junior Account Manager?

Be the first line of contact for the private landlords in your market

You will be responsible to proactively contact landlords to onboard them in Spotahome platform, to work with them to keep them engaged, to help them optimize the conditions of their properties to maximize the value they obtain from the Spotahome platform

You will be responsible for optimizing your partners portfolio and maximize listings and availability of property supply

You will be responsible to reactively solve landlords questions, changes modifications a provide them advice to improve their performance in our platform.

You will Track, analyze and report the performance of your portfolio managed

Handle all of the matters regarding your Landlords such as listings, availabilities, payments, bookings and different issues, within an appropriate time frame.

You will work and develop strong relationships with local teams and central operations

What are we looking for?

1-3 years of professional experience in B2C sales, account management or customer success

Excellent language skills in English and Spanish required (other languages a plus)

You have completed a commercial apprenticeship or a degree in business administration

Ability to deal with multiple requests at the same time and execute fast

Passion for sales, perseverance and fun in winning B2C customers

City and real estate market knowledge will be a plus as you will need to offer valuable insights and be perceived as a local advisor who truly impacts the landlord experience

Incredibly empathetic and understanding of your private landlords. You will be a powerful advocate for Spotahomes partners

Be obsessed with customer experience

An entrepreneurial mindset, superior verbal and communication skills, and the ability to articulate value propositions to key stakeholders

An infectiously positive attitude and drive to win, hustle and determination

Enjoy solution-oriented selling as well as a high degree of initiative, service orientation

Previous experience in the real estate industry is a plus.

Join the Spotahome family

At Spotahome we have a friendly open collaborative culture and a united team vision. All of our #Spotters have the ability to make a big impact (we love entrepreneurial / risk taking / high ambition mindsets).

Our work is rewarding and we help each other win by creating a supportive and collaborative environment for one another.

Take a look at our opening and send us your application - we look forward to hearing from you!

Diversity Statement

Here at Spotahome were passionate about creating an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

Everyone is welcome, we dont discriminate on the basis of any protected characteristic including race, religion or belief, gender or gender reassignment, age, sexual orientation, marital status, or disability.

We want to facilitate everyone in bringing their best selves to our interviews, so if there are any adjustments we can make for our process to be more inclusive, please let us know.

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