SMS Manager - Pharmaceutical Sector
Michael Page
Madrid, Spain
hace 6 días

Descripción de la oferta

Sales Force Automation :

  • Executive transactional business processes / tools and deliver agreed services for :
  • Data analysis & Reporting incl. Ad.hoc analysis.
  • Execute country projects on SFA releases or territory realignments, including managing the roll-out of an in-market SFA solution.
  • Maintain data structure in all associated internal databases in the realignment of internal Customer Facing structures to match external Customer changes.
  • Management and administration of Field Force Applications,
  • Partner with Global Commercial Operations (GCO) Training to ensure that continuously FF colleagues are trained on SFA systems and processes.
  • Collaborate with SMS colleagues in the country to implement SMS / SFA strategy and processes.
  • Develop effective and valued relationship with stakeholders in the country.
  • Provide feedback to all relevant colleagues & teams in GCO to meet country needs or address issues.
  • Provide analytical support and expertise for key projects.
  • Performance measures :

  • Overall delivery of solution that meets Company business needs, on time and within budget.
  • Customer satisfaction survey for SMS design and operations (Business leaders / customer facing colleagues).
  • Alignment with legal / Compliance requirements in region / country
  • Incentive Compensation :

  • Execute transactional business processes / tools and deliver agreed services for :
  • Data analysis & Reporting incl Ad.hoc analysis.
  • Quota setting, Quota attainment calculation and Incentives calculation and Award.
  • Responding to business modifications (e.g. redeployment, ad-hoc events).
  • Ensuring programs comply with compliance guideline / corporate integrity agreements and Local Government laws.
  • Eligibility rules and Workers council consultation (if required) support.
  • Develop, maintain, and communicate information related to Incentive Compensation (IC)
  • Collaborate with SMS colleagues in the country to implement SMS I / C strategy and processes.
  • Develop effective and valued relationship with stakeholders in the designated country.
  • Provide feedback to all relevant colleagues & teams in GCO to meet country needs or address issues.
  • Provide analytical support and expertise for key projects.
  • Performance measures :

  • Overall delivery of solution that meets Pfizer's business needs, on time and within budget
  • Customer satisfaction survey for SMS design and operations (Business leaders / customer facing colleagues).
  • Alignment with legal / Compliance requirements in region / country.
  • Perfil Buscado (Hombre / Mujer)

  • University graduate or commensurate experience
  • Operational business and process planning (minimum 2 years preferred)
  • Deep understanding of field force deployment processes
  • Ability to work in a matrix environment
  • TECHNICAL SKILLS REQUIREMENTS

    SFA :

  • Field based technology operational experience or knowledge
  • Excellent knowledge of Excel and Data Base functionality
  • SQL knowledge would be desirable
  • High level of independent and service oriented working attitude
  • Very good communication and inter-personal skills
  • Able to demonstrate strong analytical and quantitative skills
  • Qué ofrecemos

    Temporary Contract (6 months).

    Contacto : Rosa Martinez SMS Manager (Temporary Contract) Desde Email

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