U27 Membership Manager
Soho House UK Limited
Barcelona, Spain
hace 3 días

Who We Are

The Soho House Group is a collection of private members' clubs and restaurants, catering to those in the film, media, fashion and creative industries.

The company has unique ventures throughout the UK, USA and Europe. In addition, the Group is developing with new openings planned globally.

The Role...

A Barcelona based position, working on the floor, responsible for the recruitment and retention of Under 27 members for Soho House Barcelona and Little Beach House Barcelona through consistent outreach activities, networking, presence at events and personal contacts.

Management and organization of U27 committee members and daily liaison with and supervision of U27 members. Playing a central role in the creation of U27 member’s events and any additional initiatives and activity conceived to connect with and attract younger members to Soho House Barcelona and Little Beah House.

  • Under the guidance and supervision of the Membership Manager, assist with recruiting U27 members for the membership committee, whilst helping to ensure the committee as a whole is broad based and spread across all the major creative industries.
  • Assist with the scheduling, organization and management of committee meetings approximately every 3 months throughout the year, to consider, discuss and review all new member applications as a group.
  • Ensure that the club accepts sufficient numbers of suitable new U27 members to hit budget targets. In addition, gather feedback, both good and bad, about club developments, levels of service, facilities and member perceptions.

  • Ensure U27 committee members are productive in generating fitting new member applications through regular contact, reminders to submit forms the week before meetings and recurrent attendance to endorse submissions.
  • Manage poor performance / results through conversations and refresh weak committee members when necessary.

  • Pay close attention to any resignations by U27 members, making notes as to the reason(s) and making contact directly as and when appropriate.
  • Ensure good members that are resigning for financial reasons are permitted to put their memberships on hold’.

  • Maintain a constant presence in the clubs via different shifts coordinated through a rota run by the Membership Manager.
  • Be a face’ of the House to U27 members, and observe club attendees, conduct, attire and guests for the daily reports.

  • Ensure you meet all new U27 members where possible, explaining your role and allowing them to contact you if they choose.
  • During U27 events, and, more generally, when in the club spaces, identify attendees and guests that would make good U27 members and make subtle approaches about joining the club.
  • Distribute application forms to desirable candidates.

  • Take part in on site induction activities to welcome new members into the houses, explaining facilities and making introductions.
  • Play an active part in the creation and implementation of U27 event programming, supporting the Event Programming Manager to help ensure that events are well planned and communicated.
  • Make sure members can host or help with events (where applicable) as well as suggest new event formats.

  • With the guidance of the Membership Manager, work with members to ensure they understand the club rules, especially those about drug use.
  • Promote the club directly to appropriate new U27 members through tours around the facilities and permitting choice individuals to experience the club via guest listing.
  • Engage in Barcelonai’s young creative scenes, events, parties, launches and social settings, developing contacts, networking and building awareness about the club, its facilities, your role, and how potential new U27 members might join Soho House Barcelona and Little Beach House.
  • For major Soho House events, both on and off site, play a central role in putting together the guest list(s) to ensure appropriate U27 members are invited.
  • Requirements

    A charismatic, well presented, confident, amiable and impeccably mannered creative individual with in depth knowledge of Barcelona's youth scenes.

    Someone plugged into the events, social scenes and neighbourhoods frequented by appropriate potential U27 members. A long term city resident with a large and varied personal contacts circle of young professionals.

    Someone organized and professional, with excellent attention to detail. A hospitality or customer facing background useful.

    Trilingual preferred (Catalán, Spanish and English).

    Career Development

  • Soho House can progress your career internationally.
  • Learning & Development

  • An extensive range of internally and externally run courses are available for all employees.
  • Cookhouse & House Tonic

  • Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
  • Team Events

  • From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  • Family Meal

  • Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
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