Customer Service Agent (Dutch / Flemish)

Newco Communications

Valencia, Spain

hace 6 días

source : Europe Language Jobs

Description

Do you have strong communication skills (native or advanced level of Dutch or Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers?

This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in the amazing Valencia!As a Customer Service Agent, your responsibilities include : - Assisting customers with various challenges by phone or e-mail (B2C)- Giving advice and providing solutions- Maintaining a good customer relationship- Making sure that all issues are solved and documented

Requirements

Strong communication skills and empathy- Discipline, accuracy and reliability- Respectful and positive attitude towards customers- Solution-oriented approach- Patience- Ability to express yourself in a coherent and concise manner- Motivation to contribute to our customer satisfaction and business successWhat you need : - Native level of Dutch or Flemish- Good level of English- Flexibility with regards to working hours (including evening and weekend shifts)- Basic computer skills are required- Call center experience is a plus, but not a must

Offer

Fixed salary plus the possibility to earn a bonus up to €3000 / year- Paid training- Tax-free benefits including food, transport, insurance &

childcare- Free fruit at the office- Free Spanish language classes- Easily accessible office in Valencia- A fun, friendly and people-focused work environment- Open atmosphere in which employee suggestions and ideas are heard- Growth opportunities

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