Veeva is experiencing rapid growth and strong demand as the cloud software market is evolving toward industry-specific, cloud solutions.
Veeva topped theFortune Future 50list of U.S. companies poised for breakout growth and was listed as one of the fastest growing companies amongForbes Fast Tech 25 .
We build innovative SaaS solutions that span CRM, content management, and data for the life sciences industry. Our more than 675 customers ranging from emerging biotechs to the largest global pharmaceutical companies including Bayer, Lilly, Merck, and Novartis.
We are driven by our core values : do the right thing, employee success, customer success, and speed. We are innovators, collaborators, and thought leaders out to create and bring to market solutions that help our customers improve and extend human life.
Job Summary The Product Trainer will deliver Veeva Administrator training to Veeva Customers, Partners, and Employees in both virtual and in-
classroom environments. In this capacity, you will become a subject matter expert and evangelist for Veeva product(s) and the life sciences domain and will be responsible for ensuring training participants can effectively use, administer, and configure Veeva products at the conclusion of the training.
Responsibilities : - Deliver Veeva Administer Training to Veeva Customers, Partners, and Employees in both a virtual (majority of the time) and classroom environment Mentor and coach training participants Own the administration and management of assigned classes (registration, logistics, attendance, setup, assessments, office hours, etc.
Become a Subject Matter Expert for Veeva Products as well as the application / value of those products to the business domain of Veeva’s customers.
Update and customize course curriculum and labs as directed - Requirements : - Experience training internal (employees) and external (customers and partners) stakeholders on how to administer, configure, and integrate enterprise software products Ability to travel as needed (up to 20% per month) to deliver training Bachelor's degree or equivalent relevant experience Service delivery (consulting, training) experience with a SaaS company in the enterprise (B2B) space Experience maintaining curriculum and labs Excellent communication skills with a demonstrated aptitude for speaking to both a technical audience and a business user audience.
Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable. Background in Life Sciences and / or the SaaS domain Detail oriented -
Nice to Have - Direct experience using or administering Veeva products Salesforce.com consulting or training delivery experience Experience in the pharmaceuticals industry Experience with document management systems Experience with database administration Experience with Customer Master Applications Experience integrating technical solutions Graphic design skills are a huge plus Bilingual / multilingual (French / Spanish) is a plus -
About Veeva Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. -