An Assistant Waiter / Waitress is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.
What will I be doing?
As an Assistant Waiter / Waitress, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience.
An Assistant Waiter / Waitress will also be required to take and deliver customer orders and work to achieve departmental targets.
Specifically, you will be responsible for performing the following tasks to the highest standards :
Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
Welcome guests in a polite and friendly manner
Take and deliver customer orders, consistently demonstrating high levels of customer service
Prepare set ups for tables and / or rooms
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Up-sell with latest departmental incentives
Ensure compliance of brand standards
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
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