ENGLISH CUSTOMER SERVICE AGENTS
Synergie
Barcelona, España
hace 11 horas

Requisitos Requirements :

  • English native level or C2
  • Spanish language is highly considered
  • Work permit in Spain If this is not your case, we could help you on getting the said permit if you are an European community citizen.
  • Problem solving, client oriented person with excellent interpersonal skills.
  • Willingness to start a long-term career within BOSCH
  • Previous customer service experience is NOT a must.
  • Descripción Synergie Temporary Staffing is willing to hire agents with Portuguese language, for one of our TOP Clients, Bosch Service Solutions.

    Bosch Service Solutions is a leading solution provider in the area of Business Process Outsourcing for complex, technology-driven services.

    Our clients are leading car manufacturers who offer mobility services to drivers. Mobility services is currently one of the fastest growing sectors within Bosch Service Solutions.

    We offer differentiating services in this environment for the maximum convenience and safety of our customers - from emergency and breakdown services through personal assistance systems such as Remote and Concierge Services to the fast, reliable tracking of stolen vehicles.

    Our client s customer, a world leader in automotive industry, is willing to expand their customer service team in the center of Barcelona.

    If you are looking towards an exciting new professional adventure within the contact center sector (and your linguistic profile matches with the previous statement), Please keep reading!

    FUNCTIONS AND RESPONSIBILITIES :

  • You will be attending phone calls from active clients, as well as E-mails and chats.
  • Sales are not included in your responsibilities.
  • This is a 360º customer service position. Your tasks may include managing the orders and responding to different client needs, which could be of administrative nature.
  • Proactive attitude and strategy in order to recognize further possibilities of services and products to offer.
  • What we offer :

  • Job Contract with Synergie Temporary Staffing plus possibility to end up in a Direct Job Contract with Bosch Service Solutions
  • Chance to develop a career within the company and grow a wide international network.
  • Comfortable and pro-creative working environment
  • Offered schedules of 39h / week :
  • 12AM to 20h

  • Required availability to work from Monday to Sunday with alternate weekends.
  • The gross salary per month that you would perceive is 1544€ + up to 60€ / month bonus per objectives

    In addition, depending on your schedule, your salary would be increased.

    The normal hour price is 9,48€.

    The night hour price is 11,16€.

    The sunday hour price is 11,21€.

    The sunday night hour is 12,89€.

    Are you interested? Are you ready to start a career in an international company? Then, what are you waiting for to apply?

    This is your opportunity! Let's get to know each other and check if you fit the job.

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