Implementation Project Manager
ProQuest
Madrid, ESP
hace 6 días

Description

Innovative Interfaces Who we are

Innovation is in our name and our future : We enable libraries to thrive by investing in people, services, partnerships, and technologies to create remarkable library experiences.

Come help us redefine the future of Libraries. With a history of leadership and innovation in library management, automation and discovery over the last 40 years, Innovative Interfaces is once again transforming itself.

At Innovative Interfaces we are on a mission to improve the experience for librarians and patrons in the communities they serve, both in academia and the public space.

Implementation Project Manager

What will I be doing?

As an Implementation Project Manager at ProQuest within our Innovative Solutions team, you will be the project manager for the implementation of our products.

Supporting our clients, ensuring the product and services they purchased are delivered on time and to their very highest standards.

To achieve this goal, you will work with teams internally checking to ensure that important deadlines are being met and thigs are on track.

You will be the liaison between the product teams and the clients, nudging the project forward and keeping financials on track.

In this position, you will also

  • Lead and coordinate the activities of multiple members of each project team, including data analysts, systems engineers, trainers, custom application developers, customer support staff, research and development staff, third party vendors, and other internal and external resources as required.
  • Establish, track, and maintain project schedules.
  • Actively manage issues, risks, and escalations for assigned projects.
  • Serve as the primary point of contact with the customer.
  • Serve as the in-house project advocate with other staff members including R&D, Support, and other Professional Services team members.
  • Track all billable activities and deliverables.
  • Ensure the quality delivery of all contract deliverables.
  • Produce and maintain a range of reports and reporting tools to keep project team members, and company management, up to date on the status of each implementation.
  • Provide specialized training, workflow analysis, and other consultation to customers.
  • Identify critical path for project success in formal project plan.
  • Reasons you should apply...

  • You want to work with a very, very cool team!
  • You enjoy having a diverse set of responsibilities, interacting with members of every team within the organization and driving the project forward.
  • You are driven for success and you want to find a place where you can grow your career but also maintain a reasonable work / life balance.
  • This job may not be a fit if...

  • You’re looking for a role in an intense, cut-throat environment.
  • You don’t enjoy the challenge of working as part of a remote team, spread across the globe in disparate time zones.
  • Our project managers manage and solve problems. If you don’t enjoy the challenge of solving unique, one-off problems, this role is not a good fit for you.
  • Qualified Candidates must have

  • Bachelor’s degree, or a combination of some college and work experience.
  • Minimum 2 years of project management experience.
  • Experience in a technology focused field.
  • Solid organizational skills including strong attention to detail and ability to manage multiple tasks and priorities and meet deadlines.
  • Demonstrated expertise in producing high quality deliverables.
  • Fluency in English
  • Superstar Candidates May Also Have

  • MLIS degree preferred.
  • Experience in the library industry preferred.
  • At ProQuest, we embrace the power of our people and value our differences in thought, style, sexual orientation, gender identity, culture, ethnicity, and experience recognizing that our diversity makes us a stronger company.

    Encouraging a diverse, inclusive workplace gives us the business advantage of understanding and meeting the needs of our diverse customers, clients, and communities.

    More to love about becoming a PQ employee!

  • Forbes Ranks ProQuest among 2018 America’s Best Mid-Size Employers.
  • We offer professional development opportunities with a significant focus on learning.
  • We hold fun on-site events.
  • Our employee population is smart and highly collaborative.
  • We have a relaxed dress code yes, that means blue jeans (and not just on Fridays!).
  • All our employees have access to ProQuest research products including e-books, genealogy and academic journals.
  • Other important information about this position :

  • This position will be field based in Spain, but consideration will be given to applications from Ireland, the UK, or France.
  • This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours.
  • Every position requires certain physical capabilities. ProQuest seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
  • We work hard and have fun doing it. If you are a passionate professional with experience in libraries or project management, please consider joining our talented team!!

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