Junior Systems Administrator / Administrador de sistemas junior
Divisadero
Gijón, Principado de Asturias, Spain
hace 6 días
Job Description

Systems Administrator candidates will demonstrate the ability to thrive in a fast paced environment, work independently, assess incidents/requests, and apply the correct level of urgency to achieve a mutually accepted solution, all while providing exemplary customer service in support of Merkle’s technology vision. The Tech Analyst will be assisting with day-to-day IT tasks and providing support to the team where necessary. 

  • Assist with incident and request tasks locally in the office and remote users.
  • Assist with maintaining and troubleshooting laptops, monitors and docking stations.
  • Assist with laptop imaging for new and existing users.
  • Working with different operating system (Windows, Linux and Mac OSx)
  • Provision and Reclaim software from end-user hardware.
  • Escalate issues as defined in documented escalation procedures.
  • Uphold and promote Merkle’s core values and culture.
  • Other duties as assigned.

Qualifications

  What we’re looking for:

  • You’re a recent graduate (Bachelor or Master)
  • Logical thinker
  • Good attention to detail
  • You’ve got intellectual curiosity and ambition
  • You’re a great team player but are also able to work autonomously
  • Good English is essential as most of our communication takes place in English
  • You’re able and willing to occasionally travel to client sites or other Merkle offices throughout Europe

What we would like you to bring:

  • This position requires the ability to work independently with limited direct supervision.
  • Communicate clearly both orally and in writing.
  • Possess the ability to respond effectively to sensitive inquiries and complaints.
  • Possess the ability to read, analyze, and interpret helpdesk tickets and emails.
  • Relate in a positive professional manner with end users and coworkers.
  • Interact well with different personalities.
  • Make decisions and judgments based on standard procedures.
  • Demonstrate analytical and problem-solving skills, and the ability to organize and prioritize several projects and tasks at one time.
  • Demonstrate the ability to determine when to escalate issues based on SLA or severity level.
  • Demonstrate PC proficiency using common software programs such as MS Word, MS Excel, MS Outlook, etc.
  • Demonstrate basic understanding of enterprise data center concepts such as workstations, networking, server administration, and the Internet.
  • Demonstrate the ability to learn new skills techniques and responsibilities.
  • Must be reliable related to schedule and recurring tasks.


Additional Information

Salary and benefits:

  • Attractive and competitive salary
  • English lessons
  • Free health insurance
  • Flexible schedule
  • Teleworking
  • Opportunities for personal growth & professional development
  • Career development through Merkle University (which includes access to Lynda.com and Skillsoft)
Inscribirse
Añadir a favoritos
Eliminar de mis favoritos
Inscribirse
Mi Correo Electrónico
Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
Continuar
Formulario de postulación