SAP CX Senior Presales Specialist
SAP
Madrid, ES
hace 2 días

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do

The CX PreSales Senior Specialist possesses advanced / expert level knowledge of SAP CX and partner software solutions and participates in sales cycles as a member of the virtual account team in support of the sales account strategy.

A CX PreSales Senior Specialist interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations and follow-up discussions.

The Primary role of the PreSales Senior Specialist during an active sales cycle is to gain acceptance from the customer that SAP CX solution can solve the customer’s problem and is the right choice over the other competitive offerings.

During cycles they can take on the role of a Solution Captain managing complex customer engagements. In addition to deal support, a PreSales Senior Specialist collaborates with sales and XME teams to plan and execute business development strategies through the use of creative techniques such as Design Thinking.

Deal Support :

  • Compose and deliver superior sales presentations covering SAP CX and partner software solutions to prospective customer audiences.
  • The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.

  • Prepare and deliver value-based software demonstrations / presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.
  • In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer in order to build relationships with the customer and understand their unique needs.
  • In addition, plan and conduct dry runs with the sales to align and rehearsal the planed customer presentations

  • Has broad knowledge of the SAP CX solution portfolio and the ability to cover discussions and provide a point of view across the SAP CX portfolio.
  • Has deep knowledge of the SAP CX solution portfolio to demonstrate many / all products within at least one major solution area in order to maintain credibility with prospective customers.
  • Provide proof points with relevant customer stories.

  • Has knowledge of appropriate industries and can provide industry specific solutions insights and perspective to our customers.
  • Stays current on solution and industry updates in their domain leveraging SAP learning maps etc. Maintain a close understanding and appreciation of competitive solutions.

  • Support RFx completion in support of customer proposals.
  • Ability to effectively present to customers remotely using virtual technologies (SAP Virtual Studio and Adobe Connect).
  • Provide limited post-sale support to key customers primarily to the project / implementation team to ensure a smooth transition.
  • Able to lead as a Solution Captain when deals require complex solutions and require multiple PreSales participates to support a successful customer presentation or demo.
  • Effectively leverage support teams who are there to support PreSales success. (Global / Regional Solution Specialists, CoE, IVE, Solution HuBs, Deal Advisors, Solution Experience, Product Management).
  • Demand Generation :

  • Support one-to-many sales and marketing events both on-site and remotely.
  • Lead & support Design Thinking workshops to promote new and innovative solutions for customers and prospects.
  • Collaborate with the sales team to identify whitespace opportunities at accounts.
  • Build close customer relationships
  • Sales Readiness :

  • Develop close relationships with sales teams in order to promote effective sales methodologies.
  • Participate in demo system design and planning and assist in configuration if needed. Participate in new product release input and testing and training of peers.
  • Serve as a champion for or participate as a leader in Solution Hubs and provide knowledge transfer to colleagues as needed.
  • What you bring

    Experience & Language Requirements :

  • 5+ years of presales experience
  • 3 -5 years of solution specialist (or equivalent customer facing) experience in CX
  • Demonstrates 5-7 successful engagements leading small teams on small-mid-sized deals Expert knowledge / expertise on end to end processes / solution matching Experience in sales and sales processes
  • Excellent presentation and communication skills English : p roficient
  • Business level local language (Spanish) : expert or Native
  • Education :

  • Bachelor equivalent : minimum requirement
  • Master equivalent : optional
  • MBA / Ph.D. : optional
  • Professional Training & Certification :

  • Value Engineering
  • Industry Certification
  • Meet the Team

    You will join a team of top-line experts that are considered role models on their respective areas of knowledge.

    Your direct line of sight will be the SEFA cluster (Spain, Turkey, Israel, Portugal and Francophone Africa) belonging to the EMEA-S team.

    We all work with a strong sense of community caring for each other, sharing and interchanging knowledge and experiences across the entire region.

    We build breakthroughs together

    SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively.

    Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

    As a cloud company with 200 million users and more than 100,000 employees worldwide, we arepurpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

    Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

    At SAP, we build breakthroughs, together.

    We win with inclusion

    SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best.

    At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

    We ultimately believe in unleashing all talent and creating a better and more equitable world.SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

    We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities.

    If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : Careers sap.com.

    EOE AA M / F / Vet / Disability :

    Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

    Successful candidates might be required to undergo a background verification with an external vendor.

    Requisition ID : 333813 Work Area : Presales Expected Travel : 0 - 10% Career Status : Professional Employment Type : Regular Full Time Additional Locations : #LI-Hybrid

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