Responsible for carrying out installation, emergency repair, preventive maintenance and performing retrofits and upgrades on Alcon surgical equipment.
The role is responsible for maximizing customer satisfaction within the assigned territory by providing the highest level of service.
Where applicable, this role is expected to negotiate service agreements towards meeting and / or exceeding sales goals. The Sr Field Service Engineer possesses broad technical knowledge.
Minimum : Bachelor’s degree or equivalent years of relevant experience Preferred : Bachelor’s degree in any Electronic Engineering area Local language.
Minimum : First English level. Preferred : Advanced English level Minimum : 3 years of related experience in Medical Device Industry Technical Services Preferred : 3 years