Implementation Consultant
Barcelona, ES
hace 4 días
source : DirectEmployers Association

Implementation Consultant Req Number : 6007322511292019 Category : Implementation Posted Date : December 13, 2019 Work Location(s) : Barcelona,Cataluña,ES Job Title : Implementation Consultant Position Summary : The Implementation Consultant must demonstrate excellent knowledge and experience with project management methodologies in order to support multi-country payroll implementations.

Requires strong communication and cross-cultural skills to collaborate with the team members internationally. Essential Duties and Responsibilities include the following : + Assist with the international implementation process, working closely with Celergo's global partners.

  • Organize and support meetings with key stakeholders as needed to review project status, discuss and review issues.
  • Assist with the development of project plans, milestones and timelines to baseline tasks required for projects. Responsible for providing status reporting and providing responsive feedback to management and senior leadership.
  • Provide action plans and issue resolution, as appropriate.
  • Responsible for tracking projects and managing project communication activities.
  • Explain payroll (compensation, benefits etc) and its financial implications to clients.
  • Clearly explain country specific payroll issues to clients.
  • Train clients through online demonstrations using our payroll technology.
  • Serve as a point of contact for client inquiries, invoicing, and fulfillment regarding client-impacting issues throughout implementation.
  • Assist with internal projects such as preparing proposals, customer presentations, and marketing efforts.
  • Provide perspective, input, and support to marketing & acquisition operations, and invoicing departments on customer-related issues.
  • Review Excel documents and verify figures using basic accounting knowledge.
  • Interact and communicate with international partners to clarify country specific items. + Relay pertinent payroll information to our global partners in a timely manner.
  • Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, to optimize quality of service, business growth, and customer satisfaction.
  • Excellent verbal and written communication skills as well as strong presentation and interpersonal skills.

  • Ability to work under pressure while maintaining a professional demeanor.
  • Ability to problem - solve and seek alternative solutions.
  • Travel to client location when required. Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education - Bachelor's degree from a four-year college or university. Experience - Two to five years related experience and / or training, preferably in a service environment.

    Other Skills and Abilities : + Bilingual Language skills are preferred + Project management certification a plus We're designing a better way to work, so you can achieve what you're working for.

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