Product Manager - Telephony
hace 4 días

Aircall is on a mission to revolutionize the business phone industry!We exist to empower every professional to have richer conversations.

We provide an entirely cloud-based voice solution, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using.

We have raised more than $100 Million since 2015, and we care about our growing base of 6000+ customers.Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, and remote locations.

Product Managers are key enablers to make the voice of our customers resonate internally and to draft the right solutions to meet their needs.

The product team Aircall is organized around the following main areas : - Phone- Telco, resellers and internal tools- Ecosystem

Your mission Aircall :

  • Craft the product roadmap (position open for the back end side - telephony, call routing, messaging areas) with your Lead Product Manager (direct report) based on a wide range of inputs to make sure your team is working on the most impactful topics over the quarter
  • Manage product research on each project
  • Take part of the development team day-to-day organization
  • Drive the team & stakeholders to define the best solutions (technical & functional-wise)
  • Write all specifications needed to implement the next product features
  • Manage backlog on the day to day basis and prioritise
  • Partner with the product marketing and business teams for smooth roll outs and feedback gathering
  • Evaluate outcomes through qualitative feedback (business teams, clients) and quantitative measures
  • Be an ambassador of the product strategy
  • Participate to the growing product mindset at Aircall
  • A little more about you :

  • 2+ years of experience in Product Management
  • Technically savvy and experience working with backend teams for SaaS B2B products is a plus
  • Experience with communication technologies or in the Contact Center problem space is a huge plus
  • Strong business and analytical sense
  • Ability to work autonomously, but never alone, work with tech, product and business teams
  • Stakeholder management skills
  • Excellent communication verbally and written
  • We know that success comes from smart work and deserves to be recognized and rewardedWe value people who are bold, ambitious, collaborative and customer-centric.

    Even better, the ones who know how to work hard & have fun at the same time. We’re a tribe of highly driven people, with a great sense of human connection and a clear focus.

    If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents.

    We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in. Why join us?

    Key moment to join Aircall in term of growth and opportunities ️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 35+ Nationalities : cosmopolite & multi-cultural mindset Competitive salary package & benefitsDE&I Statement : At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.

    We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other .

    We pledge to make sure everyone not only has a seat at the table but is valued at the table providing equal opportunities to develop and thrive.

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

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