Ports Service Technician
Madrid, Spain
hace 5 días

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.

ABB Marine & Ports is transforming the industry through electrical, digital and connected solutions. ABB’s innovative technologies are redefining the future, bringing new levels of reliability, efficiency and sustainability to shipping and making our ports and terminals safer, greener and more productive.

We believe Electric, Digital and Connected will be the obvious choices for ship owners as the industry moves towards new energy sources and increasingly automated operations.

You will be the provider of technical support for Control and Drives in Marine & Ports Spain. Reporting to the Service Manager your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to identify new business opportunities.

Your responsibilities

  • Delivering outstanding and professional service, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements.
  • Exceeding customer expectations by understanding and anticipating current and potential needs.
  • Troubleshooting potential equipment failures and proactively taking measures to offset / prevent and inform internal partners.
  • Identifying and developing potential sales and business opportunities based on knowledge of customers and collaboration across ABB.
  • Suggesting product and process improvements within the business to enhance operations and customer service.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
  • Your background

  • A Technical Engineer degree / Grade in Electronics or Automation
  • More than 2 years of experience in drives, working as commissioning or maintenance technician with drives or PLC s.
  • Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry / sector.
  • Knowledge of ABB Drives or ABB PLC s.
  • Ability to travel inside Spain and Europe
  • A collaborative, solutions-oriented approach and strong communication skills.
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