We are looking for a skilled Key Account Manager to join our Healthcare Division and oversee the relationship’s of the company with its most important clients.
You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers.
You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.The goal is to contribute in sustaining and growing our business to achieve long-term success.
What You Will Do :
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics and company tools (SFDC )
Minimum Qualifications :
Bachelor’s degree in Chemistry, Economics or Business Administration
Fluent Spanish and English
Proven experience as key account manager ( 3 years of experience minimum)
Experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Ability in problem-solving and negotiation
Knowledge of Healthcare sector
Consolidated experience in managing distributor / reseller
A good strategical view on how to build a distributor network : geographical coverage, coverage by product segment, ability to identify the right partner
A true charisma is required, as the KAM need to convince customers and create a positive dynamic with the customers
Ready to travel, this is a field game and the area to cover is Spain
Excellent negotiation skills, distributors are often strong negotiator
Learning agility, the KAM will have to know perfectly our products and how to use them
Good ability to create a strong and trustfully relationship with Ecolab Management Team
Preferred Qualifications :
Knowledge of public tenders
Knowledge of disinfection
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best.
We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.
In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.