eDBA Oracle Senior Specialist
JobLeads GmbH
Esplugues de Llobregat, Cataluña, España
hace 1 día

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Our client, Nestlé Group, is the World s leading Nutrition, Health and Wellness Company with 89.8 billion Swiss Francs in sales in 2017, more than 323,000 employees operating in 186 countries and 418 factories in 86 countries.

1 billion Nestlé products are sold every day worldwide over 2000 brands. nuestro cliente GLOBE is a worldwide organization.

It was created as a shared service for all Nestlé business units to improve performance and operational efficiency as it pertains to IT and business solutions.

Leveraging Nestlé s size and scope, this group revisits all aspects of our business practices and shapes new ways to run greater Nestlé.

As part of the evolution of GLOBE, we are building in our Barcelona Hub a unique team, which will be contribute to design, build and maintain our technical eSolutions.

tus funciones The E-commerce eDBA senior specialist supports one of Nestle s largest and most respected brands Nespresso.

In this role, you will be responsible for deploying and maintaining the OmniChannel and eSolution Landscapes within GLOBE according to strategies and standards.

You are working with globally dispersed teams to provide level 3 technical services on complex eDBA solution to deploy and build new global business solutions for Nespresso and other eCormmerce brands.

This opportunity allows an individual to have global experience and exposure in an innovative and critical area for the organization eCommerce.

This opens up unlimited opportunity for career growth and working on new and exciting technologies with an international scope.

Key responsibilities -Provide specialist skills to investigate and coordinate resolution and recovery actions for assigned incidents and requests.

  • Provide technical support to minimize service disruptions by running analysis and driving corrective measures, liaise with software vendors to analyze and fix software solutions, monitor and document system performance and design and implement backup and recovery strategies -
  • Security and Compliance : Define and ensure control points to reduce risks, define compliance monitoring and alerting framework for critical architectural elements and support the audit process.

  • Support training to the offshore service provider and regional teams, design and document procedures for the operation of the Omni Channel and database environment and landscape and deliver successive support level to offshore team.
  • Operational Expertise : Apply Change and Release management practices, define and documented related changes, present tasks and changes at Approval Boards, scan the tasks queue and work on or assign tasks to other team members.
  • Liaison with the D&B Team to ensure D&B team delivers the correct solution as per operations specification. Provide feedback to enhance eDBA services based on operations experiences -
  • Sustain 3rd Level : contribute to resolution of complex IM's, RM's and Problem tickets within the service level agreed with the business.

    Take pro-active actions to resolve the root cause (not just the symptoms) thereby ensuring continuous improvement and waste reduction.

  • Responsible for the implementation and controls Database managed services with service suppliers -Communicate activities and achievements to stakeholders via operational services reviews requisitos del puesto -
  • Master or Bachelor s degree in Computer Science, Mathematics, Sciences or Engineering -Strong Working experience in Oracle RAC clustering management and PLSQL.

  • Strong working experience with Incident / Change / Problem Management -Experience in coordinating tasks and defining work breakdown structures for technical activities -
  • Communicate effectively in English with technical professionals and worldwide team. -International exposure and multi-cultural experience -

    Minimum of 5 years end-to- end experience in large, global database design and building projects in a multinational company.

  • Eager to learn new things and are open to the ever-changing needs of the new digital technology world whatever that may mean over the years to come.
  • You have experience working within an international, multi-cultural, fast changing organization. -Analytical and technical skills to produce detailed technical operational documentation.

    Experiencia : 5 años tus beneficios We are offering an attractive and dynamic international working environment with constant opportunities for development, reflecting their conviction that people are the most important asset.

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