Customer Representative French market - Cycling (f/m)0918Y
JobLeads GmbH
Barcelona, Cataluña, España
hace 1 día

If you have a natural interest and passion for sports and outdoor activities this is the job for you. We are interested in people with a free and sports oriented spirit with a strong and professional customer service mindset.

All applicants should possess an interest in providing excellent costumer service, an optimistic mind-set, and the ability to work in a team atmosphere Customer Representative French market -

Cycling (f / m)0918Y APPLY NOW Recommend this job Responsibilities Contact Management

  • Provide first class customer satisfaction at all times by taking necessary steps to assist and support our customers
  • Handle incoming customer contacts (via telephone, e-mail, chat or other channels) while creating and logging tickets into the system
  • Make outbound contacts to consumers (via telephone and email) in response to generated issues by following up with additional information or updates
  • Update tickets in accordance with proper logging procedures
  • Ensure correct presentation of the client's corporate and brand images in all interactions Knowledge Management
  • Attend all trainings to gain expert knowledge and understanding of all products and procedures relevant to the service
  • Provide proactive feedback to team leaders regarding new solutions, potential escalations or service issues in order to proactively find solutions in cooperation with the company if not within SELLBYTEL guidelines
  • Improve knowledge database by assisting in the documentation of product FAQ and updating evolving procedures We offer
  • Full-time and Indefinido contract
  • Schedule : Monday-Friday, from 09 : 00 to 18 : 00
  • Internal Development Program Requirements
  • French native speaker
  • Fluent English
  • Fluent Spanish Soft Skills
  • Team player
  • Active listening skills
  • Supportive person
  • Outgoing and open minded
  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation SELLBYTEL Group S.
  • A. Avda. Diagonal 197 08018 Barcelona Phone +34 93 4005 000 E-mail se.letyblles snop.trebla APPLY NOW

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  • Bookmark this job Do you have any questions? FAQ Share this article Share this article Share this article Share this article Share this article Share this article Go back Location on FlickrIf you have a natural interest and passion for sports and outdoor activities this is the job for you.
  • We are interested in people with a free and sports oriented spirit with a strong and professional customer service mindset.

    All applicants should possess an interest in providing excellent costumer service, an optimistic mind-set, and the ability to work in a team atmosphere,

  • French native speaker
  • Fluent English
  • Fluent Spanish Soft Skills
  • Team player
  • Active listening skills
  • Supportive person
  • Outgoing and open minded
  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation* Full-time and Indefinido contract
  • Schedule : Monday-Friday, from 09 : 00 to 18 : 00
  • Internal Development Program SELLBYTEL Group S.A. Avda. Diagonal 197 08018 Barcelona Phone +34 93 4005 000 E-mail se.letyblles snop.trebla
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