Description : You will join a big, fast-growing, international company.
They are ready to support, train and encourage you on your journey of building a rewarding career.
Their modern offices are located in the center of Barcelona and are very well connected for public transport.
You will continue to develop your career through a complete and thorough training program.As an Account Helpdesk, your main objective will be to provide qualitative customer service : During your day to day : -
You will be responsible of inbound call handling.- You have to resolve account, billing or payment queries from customers-
You have to manage customer complaints and queries in the designated ticketing system, ensuring that all tickets are handled within established time frames.
Requirements : You are the person we are looking for if : - You have a native level of Dutch.- You have an excellent level of English.
You have basic knowledge of light accounting tasks (assisting with statement of accounts reviews, analyzing financial history of accounts, etc)-
You have ability to communicate effectively and professionally in English and your managed languages (written and oral).
Offer : - You will have a competitive salary + Meal vouchers and a permanent contract.- You will have 23 days of holidays + your birthday day off.